Regulatory Compliance in Aged Care: Quality & GRC Standards

Aged Care
Quality and GRC

Building quality care excellence and ensuring compliance to navigate the future of age care

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ABOUT THIS EVENT

Event Overview

This Aged Care Quality and GRC stream explores the growing demand for addressing complex health needs and greater expectations of clinical standard delivery. It delves into critical discussions and mechanisms to equip essential capabilities, support systems and management practices, ultimately driving improved outcomes in aged care.

Driving compliance and excellence in aged care through strong clinical governance and a rights-based approach
Elevating care quality with specialized skills and a culturally inclusive (CALD) approach
Providing high-quality, individualised care through strategic clinical models and specialised dementia support
Empowering older individuals and staff with informed decision-making for superior care outcomes

19 - 20 June 2025

ICC, Sydney

Top Speakers

Aged Care Quality and GRC

Speakers Agenda Plenary

Akolade opening

Welcome to Country

Opening remark from the Chair

Keynote Address: Turning Aged Care Reforms into Strategic Growth Opportunities

Aligning organisational expectations with the New Aged Care Act to empower the workforce in achieving compliance excellence
Strengthening leadership capabilities to drive seamless organisational transformation and restructuring, enhance service delivery and sustain high-quality care

From Vision to Reality: Creating Capacity in the Aged Care Workforce

Creating capacity and achieving transformative process improvements and cost savings by integrating IQ’s Capacity Method
Unpacking how IQ Capacity Method overcomes the pitfalls of traditional Lean Management approaches
Exploring practical strategies in applying IQ approach to optimise processes, engage staff, and improve care delivery in aged care settings

Panel discussion: Lived experiences: A discussion of what person-led aged care could look like

Understanding the concept of a relational system of care and the essential components required to operationalise its processes
Implementing strategies to deeply understand client’s history and traumas and unpack their cultural, diverse needs
Investigating the barriers, gaps and opportunities within aged care operational systems in delivering person-led care

Moderator:

Panellists:

Partner thought leadership: Comprehensive risk reduction in Aged Care: Integrating physical and psychosocial screening with e-Learning solutions

Adopting a holistic approach to risk reduction by combining physical and psychosocial screening with innovative e-learning modules
Enhancing compliance and workforce resilience through effective risk identification and mitigation strategies aligned with psychosocial safety standards
Improving care outcomes by combining comprehensive assessments with targeted educational tools to create a safer, more supportive environment for all

Morning refreshment

Building quality care excellence and ensuring compliance to navigate the aged care reforms

Chair:

Clinical governance and compliance

Keynote Address: Minimising the Risk of Low-Quality Care in Aged Care in Accordance with 'The Strengthened Standards of the New Aged Care Act

Discussing how to deliver compassionate and consistent age care services
How to respect the dignity and rights of older people by
Constructing a clear, actionable framework to ensure safety accountability and continuous improvement across aged care services

Case study: The Rights-Based Approach: A Fundamental Principle or a Mere Ideal?

Defining the principles of a rights-based approach
Examining whether assistive technologies and monitoring systems align with and promote rights-based approaches
Integrating bias awareness and cultural competency training to improve information accessibility and strengthen independent advocacy
Cultivating an organisational culture that upholds unbiased support and person-centred care through a rights-based approach to clinical practice

Peer to Peer Networking

Networking luncheon

Case study: Food allergy trends: Key challenges for Aged Care

Dissecting how risk minimisation strategies for residents with food allergy aligns with the
Aged Care standards Addressing the challenges in managing food allergies unique to clinical, care and support staff in Aged care settings
Constructing food allergy risk minimisation using a whole of system approach

Panel discussion: Strengthening the aged care workforce through specialised skills and capabilities

Examining clinical governance challenges in a workforce requiring specialized expertise
Assessing the role of RNs, geriatrician, and care staff in delivering high-quality aged care
Addressing workforce entry and upskilling challenges to develop sustainable and compliant aged care strategies
Exploring solutions to improve information flow between services for seamless, coordinated care

Moderator:

Panellists:

Case study: Overcoming isolation from a multicultural perspective and approach

Addressing key challenges older migrants face, including disconnection, cultural barriers and struggles with integration to construct a greater informed, cultural well-being framework
Designing targeted, culturally sensitive interventions that empower older migrants to overcome isolation, enhance their well-being, strengthen community connections, and foster a sense of belonging and dignity.

Afternoon refreshment

Roundtable discussion

Case study: Living Well with Dementia – From Model to Mindset: Adapting the Small House Approach Anywhere

Shifting mindsets and implement strategies to overcome current infrastructural and resource challenges
Curating strategies that work in any context
Understanding the behavioural and wellbeing benefits for people living with dementia in small house models

Networking drink address

Closing remarks from the Chair and end of day one

Networking cocktail reception

Networking dinner

End the first day of the Summit with a fine dining experience alongside your peers. With stunning architectures crafted with authentic materials, expertly curated art collections and interiors designed by world-class designers the Park Hyatt is where you can unlock unique and enriching moments.

Seats are limited and allocated on a first-come, first-served basis. Reserve your spot now to secure your place at this premier networking opportunity!

Registrations opens

Opening remarks from the Chair

Opening Keynote: Contemporary insights of the Aged Care Nursing Workforce

Identifying the wants, expectations and movement of aged care nurses from evidence based data collection
Assessing nursing aged care careers in comparison to other nursing careers
Highlighting key mechanisms such as tertiary education and workplace culture has on the attracting and retaining the workforce

Fireside chat: Reimaging the aged care workforce to deliver coordinated and efficient care services

Addressing the importance of a clear vision to achieving high quality care delivery and long-term financial viability
Creating a teaching aged care facility with a multidisciplinary team approach
Building future of workforce for the Health System where older people and stakeholder’s benefit

Moderator:

Panellists:

Virtual international Case Study: Navigating policy, regulation and care issues in Canada to enable high quality care across the continuum for older Canadians

Examining Canada’s new National LTC Standards to enable safer, high quality, long term care for its rapidly ageing population.
Discussing Canada’s use of the InterRAI Assessment System to drive system improvements.
Understanding the National Institute on Ageing’s strategic approach towards enabling ageing-in-the-right-place.

Panel discussion: Assessing strengthening standards and its impact on the aged care sector

Articulating the point of difference of new standards and the intended direction it is taking
Assessing the value and relevance of the new standards from a clinical, cultural and compliance lens
Sharing foundational processes to practically implement strengthened Quality Standards
Discussing the benefits and challenges faced during the practical implementation of the standards

Moderator:

Panellists:

Morning refreshment

Building quality care excellence and ensuring compliance to navigate the aged care reforms

Chair:

Case study: Collaborating with older people to co-design and implement simple yet effective improvements in care delivery

Empowering and enabling a real voice for people living in residential aged care through
Consumer Advisory Bodies Curating effective lifestyle programs by asking the right feedback questions and generating the insights needed for transformational change
Promoting a culture of openness and transparency in business operations to foster inclusive and productive community communication

Panel discussion: Constructing appropriate mechanisms to effectively support people with dementia

Destigmatising dementia for more informed decision-making practices
Exploring the strategies of a person-centered behavioral approach to support people living with dementia
Implementing training strategies to enhance staff capabilities in caring for individuals with dementia
Discussing the future for people living with dementia

Mederator:

Panellists:

Panel discussion: Considering key management processes to build resilient aged care model for financial viability

Defining supported decision making for older people
Why are people increasingly talking about supported decision making?
Navigating legal and ethical dimensions of supported decision making including consent, legal protections and capacity assessments
Addressing how cultural attitudes influence decision-making processes
Understanding an older person’s history and support needs to equip them with the right tools in confidently expressing their internal desires

Moderator:

Panellists:

Networking luncheon

Mini Workshop: Mastering risk registers in aged care: Design, test and evaluate

Understand the importance of risk registers in aged care
Learn how to design effective risk registers
Equip with diversity of methods to effectively test and evaluate risk ratings include, scenario analysis, sensitivity analysis, risk matrix and stakeholder feedback

Afternoon refreshment

Case study: Leading Together: Inspiring a Shared Vision for People Centred Aged Care Reform.

Taking a digital Leap to conquer IT Overhaul and harness technology in enhancing efficiency and care
Developing infrastructure that truly supports and accommodates resident’s well-being and future needs
Elevating care experience through Customer Journey Mapping
Unlocking innovation and buy-in through codesigning new models of care with staff and older people

Keynote address: Enhancing the Aged Care Experience of Older Australians through Global Learnings

Moving beyond institutional models to foster autonomy, dignity and daily participation through homelike settings.
Integrating allied health, recreational therapy and therapeutic staff, beyond the medical model to support holistic wellbeing.
Designing calming, sensory-rich environments with biophilic elements and community integration to support emotional and cognitive health.

Aged CareQuality and GRC

ABOUT THIS EVENT

Event Overview

19 - 20 June 2025

ICC, Sydney

Top Speakers

Aged Care Quality and GRC

Akolade opening

Welcome to Country

Opening remark from the Chair

Veronica Jamison

Keynote Address: Turning Aged Care Reforms into Strategic Growth Opportunities

Rosy Walia

From Vision to Reality: Creating Capacity in the Aged Care Workforce

Deborah Holtham

Diana Bevington

Panel discussion: Lived experiences: A discussion of what person-led aged care could look like

Moderator:

Panellists:

Joan Hughes

Panellists:

Robert Fitzgerald

Craig Gear

Partner thought leadership: Comprehensive risk reduction in Aged Care: Integrating physical and psychosocial screening with e-Learning solutions

Victor Ahipene

Morning refreshment

Chair:

Veronica Jamison

Clinical governance and compliance

Keynote Address: Minimising the Risk of Low-Quality Care in Aged Care in Accordance with 'The Strengthened Standards of the New Aged Care Act

Vivian Orji

Sandhya Thapa

Case study: The Rights-Based Approach: A Fundamental Principle or a Mere Ideal?

Erin Sharp

Peer to Peer Networking

Networking luncheon

Case study: Food allergy trends: Key challenges for Aged Care

Dr Sandra Vale

Panel discussion: Strengthening the aged care workforce through specialised skills and capabilities

Moderator:

Panellists:

Vivian Orji

Panellists:

Analou Cariaga

Anne Moehead

Dr Desmond Graham

Case study: Overcoming isolation from a multicultural perspective and approach

Elfa Moraitakis

Afternoon refreshment

Roundtable discussion

Compliance in practice - Embedding the strengthened standards to everyday practice through culture shift

Sandhya Thapa

Innovative models of care

Jacqueline Quirke

Case study: Living Well with Dementia – From Model to Mindset: Adapting the Small House Approach Anywhere

Tracy Baker

Networking drink address

Closing remarks from the Chair and end of day one

Networking cocktail reception

Networking dinner

Registrations opens

Opening remarks from the Chair

Veronica Jamison

Opening Keynote: Contemporary insights of the Aged Care Nursing Workforce

Ken Griffin

Fireside chat: Reimaging the aged care workforce to deliver coordinated and efficient care services

Moderator:

Panellists:

Rachel Hollis

Viv Allanson

Virtual international Case Study: Navigating policy, regulation and care issues in Canada to enable high quality care across the continuum for older Canadians

Dr. Samir Sinha

Panel discussion: Assessing strengthening standards and its impact on the aged care sector

Moderator:

Veronica Jamison

Panellists:

Amber Mills

Cassara Hardie

Samantha Edmonds

Jarin Baigent

Aged Care
Quality and GRC