Aged Care Technology

Aged Care
Technology

Aligning digital transformation strategies with the New Aged Care Act for compliance and innovation

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ABOUT THIS EVENT

Event Overview

This Aged Care Technology Stream will explore how digital solutions can support the implementation of the New Aged Care Act, focusing on compliance with regulatory standards, improving service quality, and fostering innovation. It will delve into how strategic investments in digital infrastructure, data management, and care technologies can help providers adapt to the Act’s evolving guidelines, while simultaneously enhancing care processes and meeting the sector’s future needs.

19 - 20 June 2025

ICC, Sydney

Top Speakers

Speakers Agenda Plenary

Akolade opening

Welcome to Country

Opening remark from the Chair

Keynote Address: Turning Aged Care Reforms into Strategic Growth Opportunities

Aligning organisational expectations with the New Aged Care Act to empower the workforce in achieving compliance excellence
Strengthening leadership capabilities to drive seamless organisational transformation and restructuring, enhance service delivery and sustain high-quality care

From Vision to Reality: Creating Capacity in the Aged Care Workforce

Creating capacity and achieving transformative process improvements and cost savings by integrating IQ’s Capacity Method
Unpacking how IQ Capacity Method overcomes the pitfalls of traditional Lean Management approaches
Exploring practical strategies in applying IQ approach to optimise processes, engage staff, and improve care delivery in aged care settings

Panel discussion: Lived experiences: A discussion of what person-led aged care could look like

Understanding the concept of a relational system of care and the essential components required to operationalise its processes
Implementing strategies to deeply understand client’s history and traumas and unpack their cultural, diverse needs
Investigating the barriers, gaps and opportunities within aged care operational systems in delivering person-led care

Moderator:

Panellists:

Partner thought leadership: Comprehensive risk reduction in Aged Care: Integrating physical and psychosocial screening with e-Learning solutions

Adopting a holistic approach to risk reduction by combining physical and psychosocial screening with innovative e-learning modules
Enhancing compliance and workforce resilience through effective risk identification and mitigation strategies aligned with psychosocial safety standards
Improving care outcomes by combining comprehensive assessments with targeted educational tools to create a safer, more supportive environment for all

Morning refreshment

Aligning digital transformation strategies with the New Aged Care Act for compliance and innovation

Chair:

Reforms, Transformation and Innovation

Getting in on the act: How aged care reforms are driving digital transformation for improved care and compliance

Strategies for managing budgets, optimising technology resources, and ensuring financial sustainability in light of the reforms
Exploring digital solutions that streamline reporting, data governance, and regulatory compliance
Optimising workforce efficiency by reducing the administrative burden, and improve overall workforce management
Overcoming barriers to adoption and digital implementation to drive successful transformation

Panel discussion: Shaping the future of aged Care: Harnessing emerging innovations and strategic investments to improve service delivery

Understanding the need for adaptable technology for compliance, streamline workflows, and improve service delivery
Identifying the essential capabilities aged care providers should consider when selecting a software solution
Strategies to integrate new technology effectively while supporting staff with training and change management

Moderator:

Panellists:

Peer to Peer Networking

Networking luncheon

Case study: The Role of cybersecurity in SaaS and API ecosystems for Aged Care

The importance of having a secure and scalable technology infrastructure in aged care
Strategies to mitigate cyber risks and protect resident information from potential threats

Safety in Numbers: Why hundreds of aged care providers trust Mable's data and AI technology to deliver better client and business outcomes

Tapping into the benefits of AI and data driven insights
Meeting your compliance and regulatory requirements with technology
Future proofing your operations with continuous innovation

Case study: Future proofing data governance in Aged Care: Leveraging AI and emerging technologies to strengthen compliance, security, and person centred care

Afternoon refreshment

Roundtable discussion

Networking drinks address

Closing remarks from the Chair and end of day one

Networking dinner

End the first day of the Summit with a fine dining experience alongside your peers. With stunning architectures crafted with authentic materials, expertly curated art collections and interiors designed by world-class designers the Park Hyatt, Sydney (Guest Room) is where you can unlock unique and enriching moments.

Seats are limited and allocated on a first-come, first-served basis. Reserve your spot now to secure your place at this premier networking opportunity!

Registrations opens

Opening remarks from the Chair

Opening keynote: Contemporary insights of the Aged Care Nursing Workforce

Identifying the wants, expectations and movement of aged care nurses from evidence based data collection
Assessing nursing aged care careers in comparison to other nursing careers
Highlighting key mechanisms such as tertiary education and workplace culture has on the attracting and retaining the workforce

Fireside chat: Reimaging the aged care workforce to deliver coordinated and efficient care services

Addressing the importance of a clear vision to achieving high quality care delivery and long-term financial viability
Creating a teaching aged care facility with a multidisciplinary team approach
Building future of workforce for the Health System where older people and stakeholder’s benefit

Moderator:

Panellist:

Virtual international Case Study: Navigating policy, regulation and care issues in Canada to enable high quality care across the continuum for older Canadians

Examining Canada’s new National LTC Standards to enable safer, high quality, long term care for its rapidly ageing population.
Discussing Canada’s use of the InterRAI Assessment System to drive system improvements.
Understanding the National Institute on Ageing’s strategic approach towards enabling ageing-in-the-right-place.

Panel discussion: Assessing strengthening standards and its impact on the aged care sector

Articulating the point of difference of new standards and the intended direction it is taking
Assessing the value and relevance of the new standards from a clinical, cultural and compliance lens
Sharing foundational processes to practically implement strengthened Quality Standards
Discussing the benefits and challenges faced during the practical implementation of the standards

Moderator:

Panellists:

Morning refreshment

Aligning digital transformation strategies with the New Aged Care Act for compliance and innovation

Chair:

Case study: Driving digital transformation through Aged Care reform: A government perspective

How policy is being used as a catalyst to modernise aged care systems and services
Support for providers transitioning to digital-first models
The role of real-time data and analytics in improving aged care quality, safety and compliance
Leveraging technology to enhance care experiences for older Australians
Opportunities for collaboration between government and providers

Partner thought leadership: A journey from data strategy towards AI excellence

Explore how Whiddon’s data strategy laid the foundation for real-world AI adoption in aged care.
Learn how QTX and Whiddon designed AI agents that address specific operational challenges.
Discover the cultural and technical seeds planted to nurture AI capabilities across the organisation.
Walk through a step-by-step evolution—from data enablement to AI excellence—with lessons you can adapt.

Case study: Cost effective cybersecurity compliance: Strategies and open source solutions for small and medium providers

Addressing the challenges faced by smaller providers in meeting compliance without large budgets
Implementing cost-effective policies like least privilege access, multi-factor authentication and regular audits
Key steps taken, tools used and lessons learned

Networking luncheon

Panel dicussion: Addressing the critical issue of data privacy and security in aged care, outlining strategies for compliance with relevant regulations

Addressing the critical issue of data privacy and security in aged care
Protecting resident privacy in a digital age: Best practices for data security and compliance
Outlining strategies for compliance with relevant regulations

Moderator:

Panellists:

Case study: Adapting to change: Selecting flexible technology solutions for continuous improvement in Aged Care

Understanding the need for adaptable technology for compliance, streamlined workflow, and improved service delivery
Identifying the essential capabilities aged care providers should consider when selecting a technology solution

Afternoon refreshment

Case study: Leading Together: Inspiring a Shared Vision for People Centred Aged Care Reform

Taking a digital Leap to conquer IT Overhaul and harness technology in enhancing efficiency and care
Developing infrastructure that truly supports and accommodates resident’s well-being and future needs
Elevating care experience through Customer Journey Mapping
Unlocking innovation and buy-in through codesigning new models of care with staff and older people

Keynote address: Enhancing the Aged Care Experience of Older Australians through Global Learnings

Moving beyond institutional models to foster autonomy, dignity and daily participation through homelike settings.
Integrating allied health, recreational therapy and therapeutic staff, beyond the medical model to support holistic wellbeing.
Designing calming, sensory-rich environments with biophilic elements and community integration to support emotional and cognitive health.