4:00PM | Case Study: Driving customer-centricity and transforming processes through improved use of data and technology
5:00PM | Case Study: How Amber Aged Care and Purple Orange collaborated to support the needs of older Australians through a traineeship for people with disability
4:30PM | Case Study: Building financial resilience within the aged care sector in a rapidly evolving regulatory and business landscape
3:00PM | Case Study: Embracing individual-centric aged care through the Jimbelunga model of care
12:30PM | Case Study: Adapting work designs to deliver integrated care to older Australians
5:00PM | Case Study: Integrating Artificial Intelligence into aged care settings to improve the consumer experience
3:00PM | Case Study: How Glenview Community Services utilised small house living to support older Australians living with dementia
2:00PM | Case Study: Facilitating engagement between older Australians, board members and management to drive improved outcomes
2:30PM | Case Study: Daring to do dementia differently – Standing in our stories and doing dementia care well
11:30AM | Case Study: How to tackle the challenges and risks of governance through a period of rapid reform
