Agenda
As the demand for aged care services continues to rise, particularly in regional areas with aging populations, it’s crucial to explore strategies for attracting and retaining skilled professionals in these communities. Through interactive discussions and practical insights, participants will gain valuable knowledge on fostering a resilient aged care workforce to meet the unique challenges and opportunities in regional settings.
Agenda:
Workshop Introduction (10 minutes)
- Objectives
- Takeaways
Understanding the unique challenges and opportunities of attracting and retaining aged care professionals to the aged care industry (30 minutes)
- Learn about the secret sauce that impacts well-being and promotes
attraction and retention. - The Psychology you need to know about – practical application
- How can technology communicate and apply psychological principles to
impact. workforce attraction, retention, wellbeing and performance - Discussing the truth behind what really creates job satisfaction
StewartBrown – what we know about the relationship between workforce and performance (20 minutes)
- How does culture impact performance?
- Why is it important to be data driven?
- How does good leadership impact performance and retention?
- How does benchmarking retention, wellbeing and performance help us to address our industry challenges?
Apollo Care Case study – applying practical strategies to address workforce challenges (30 minutes)
- Let the data do the talking
- How improvements in wellbeing and performance were measured
- What happened to the retention statistics and participation rates
- How were performance challenges addressed and what were the outcomes
Workshopping practical actionable plans to address workforce participation and contribution towards improving attraction, retention, wellbeing and performance outcomes (60 minutes)
- How to create a story to address attraction and retention
- How to engage the hearts and minds of workforce
- How to have workforce work collectively to achieve site goals while improving individual wellbeing
Workshop Leaders:
Stephen Becsi
Chief Executive Officer
ApolloCare
David Sinclair
Partner
StewartBrown
Sue Jauncey
Founder
Apellon
Recognising the imperative to maintain the highest standards of care, participants will engage in discussions and activities aimed at fostering robust governance practices in the context of increasing financial pressure and regulatory scrutiny. The workshop will explore how governance, risk and financial performance are not handbrakes, but are enablers to achieving high quality, person centred care outcomes for older Australians.
By attending in this workshop, you will gain insights on:
- Understanding the importance of governance, financial management, and regulatory compliance in delivering high-quality care for older Australians including what non-clinical issues tell us about the experience of older Australians
- Fostering strong governance structures within aged care organisations and how this supports trusted environments
- Examining how regulatory frameworks and approaches aimed at safeguarding the rights and well-being of older Australians are enablers of innovation in a complex environment.
Workshop Leaders:
Nicki Doyle
National Sector Leader, Ageing
KPMG Australia
Susan Staples
Director, Governance, Risk & Controls Advisory
KPMG Australia
Amidst the dynamic landscape of regulatory updates and policy shifts, effective change management is essential for ensuring a seamless transition and continued excellence in care provision. Participants will explore practical strategies and principles to navigate the complexities of change, empowering them to lead their organisations through successful adaptation to the new aged care reforms.
By attending in this workshop, you will gain insights on:
- Understanding the fundamental principles of change management and their relevance to aged care reform
- Exploring practical strategies for effectively leading and managing change within aged care organizations.
- Identifying common challenges and pitfalls in navigating aged care reform and learn how to overcome them.
- Examining the role of leadership and stakeholder engagement in driving successful change initiatives.
- Developing a personalised action plan for implementing change management strategies within participants’ own organisations
Workshop Leaders:
Peter Outridge
Partner, People & Change
KPMG Australia
Nicki Doyle
National Sector Leader, Ageing
KPMG Australia
- Tuesday, 25th June 2024
- 4:30 PM
- Planar Bar
Uncle Allen Madden
Gadigal Elder
Yvette McDonald
Chief People and Customer Officer
Anglicare Australia
Driving positive change across the Aged Care sector in Australia
Senator The Hon Anne Ruston
Shadow Minister for Health and Aged Care
Shadow Minister for Sport
Manager of Opposition Business in the Senate
*Virtual presentation
- Overview of recent developments, including regulatory changes and policy updates
- Importance of collaboration with government agencies, care providers, and community stakeholders
- Actionable steps forward
Ian Yates AM
Acting Inspector-General of Aged Care
Office of the Inspector-General of Aged Care
Beyond physical fitness: The critical intersection of mental, behavioural and physical health in Aged Care sector
- Delving into the key mental and physical function metrics and their effects on productivity and physical health challenges
- Learning how to effectively screen and support your new hires and discover how this enhances workforce safety and efficiency, ultimately promoting a healthier, more resilient aged care workforce
Victor Ahipene
General Manager
Suremploy
- Understanding the impact of Task Force recommendations and new Act to providers and consumers
- Perspective on how to manage transition to the new Act and how to approach aged care challenges
- How can you sustain funding and prioritisation of technology innovation for the ageing community?
- How to balance the need for innovation whilst meeting the burgeoning compliance mandate?
Moderator:
Samantha Edmonds
Director Policy and Systemic
Advocacy
Older Persons Advocacy
Network (OPAN
Panellists:
Pip Horsman
General Manager Customer Insights and Experience
The myHomecare Group
Tony Charara
Co-founder and CEO
Mable
Lexie Dennis
General Manager
Hazel Home Care
Stephen Becsi
Chief Executive Officer
ApolloCare
Aged Care Workforce
Financial Sustainability
Quality of care,
Compliance & Governance
Harnessing innovation and technology for aged care
Chair:
Jen Rabino
Senior Conference Producer
Akolade
- Unpacking barriers to Aged Care employment
- Rethinking the criteria hierarchy of recruitment
- Training as the key to overcoming recruitment bottlenecks
Warwick Schmitz
Director
Skilled Care
- Using deep data interrogation and personas to define the problem statement and visualise the desired end state
- Adopting world class technology and developing innovative solutions to change the way we work
- Understanding broader impacts – how these solutions solved other problems and shifted the culture
Chief People and Strategy Officer
Anat Hassner
Uniting
- Exploring the significance of registered training organisations in fostering workforce development and professional growth opportunities
- Discussing strategies for building strong partnerships with RTOs to enhance employee engagement and motivation within the organisation
- Identifying how leveraging RTO relationships can contribute to improving employee retention rates and fostering a sense of loyalty and commitment among staff
- Examining methods for designing tailored training programs with RTOs to address skill gaps, promote continuous learning, and facilitate career advancement for employees
Laura Camish
General Manager for Quality Training and Partnerships
KinCare
Chair:
Luke Greive
Chief Executive Officer
Infini8care
- Conducting a detailed analysis of how the reforms affect provider finances
- Identifying potential challenges and opportunities
- Strategies for managing budgets, optimising technology resources, and ensuring financial sustainability
Daryl Sahli
Managing Director
Right at Home – Australia
- Assessing the ROI of technology investments in improving financial efficiency
- Implementing digital solutions to streamline financial processes and reduce administrative costs
Panellists:
Luke Grieve
Chief Executive Officer
Infin8 Care
Matthew Adderton
Chief Executive Officer
MWP Community Care
Mark Broadhead
Chief Financial Officer
Pathways Residences
James Whitelaw
Founder and Chairman
Trilogy Care
- Summary of implications and strategic adjustments for providers
- What will be the impact on existing business strategies?
- Potential risks and opportunities
David Sinclair
Partner
Stewart Brown
Chair:
Dr Morgan Pankhurst
Research Fellow, Caring Futures Institute, Lecturer Clinical Rehabilitation and Health Sciences
Flinders University
- Strategies for maintaining compliance while adapting to regulatory changes
- Integrating technology for enhanced governance and compliance
Geraldine Lannon
CEO
Baptcare
- Identifying the most pressing issues and priorities in aged care policy to ensure the well-being and dignity of senior Australians
- Analysis of the challenges stemming from the lack of bipartisan support and its implications for policy development and implementation
- Exploring effective communication strategies and grassroots initiatives for mobilizing support and driving change
Tracey Burton
Chief Executive/Executive Director
Uniting NSW ACT
Uniting NSW.AC
- The role of boards and leadership in ensuring compliance and quality care
- Integrating financial governance practices that support sustainable quality care
- Ensuring ethical considerations are integrated into governance practices
Catherine Daley
Chief Executive Officer
Integrated living Australia
Chair:
George Margelis
Independent Chair at Aged Care Industry Information Technology Council
- Implementing a virtual workforce solution within existing operational systems to achieve high quality, safe and timely clinical care
- Delivering workforce efficiencies through virtual service delivery for remote locations
- Using advanced technologies such as IoT devices and AI analytics to facilitate in-depth, tailored care, minimising avoidable hospital admissions and improving patient experience and health outcomes
Paul Maher
Director of Finance
McLean Care
Stuart Pinchen
ICT Manager
McLean Care
- Utilising data to create a dashboard for increased visibility over the organisation and aged care KPIs
- Getting real-time insights to facilitate seamless collaboration, and ensure data security and compliance
Neha Jain
Head of Data & Analytics
Estia Health
- Challenges and constraints in the current ecosystem requiring an intervention
- Rapid incubation and trial of solution and approach to capture value
Ramesh Raghavan
Head of Digital Strategy, Innovation & Architecture
Uniting NSW.AC
- Developing a strong EVP that focuses on setting your organisation apart from the rest
- Addressing challenges in aged care hiring and managing candidate expectations
- Developing and sustaining employee engagement to address issues related to burnout, stress and mental health among aged care workers
Tija Mace
Organisational Capability Lead
Feros Care
Melissa Duffey
General Manager of People Experience
Feros Care
- Unlocking the potential of SaaS technology to empower staff and leadership, cultivate wellness, resilience, and professional development
- Harnessing data-driven insights to identify opportunities for improvement and growth
Stephen Becsi
CEO
Apollo Care
Amaresh Devanesen
Executive Director
Y Careers
Jan Owen AM HON DLITT
Strategic Advisor
Y Careers
- Effective strategies for managing operational costs without compromising the quality of care
- Best practices in optimising resource allocation and budgeting
James Whitelaw
Founder and Chairman
Trilogy Care
- Why culture trumps strategy
- Accurate data now and in one place
- Who are you trying to please?
Mark Broadhead
Group Chief Financial Officer
Pathways Residences
- What are the strategic imperatives driving organisations to pursue acquisition and consolidation?
- Addressing the challenges and complexities involved in executing acquisition and consolidation strategies in the aged care sector, including regulatory compliance, workforce integration, and cultural harmonisation
- Strategies in mitigating risks to stakeholder relationships and organisational reputation
Tim Humphries
Chief Executive Officer
Homestyle Aged Care Services
Dr Rebecca Bilton
Director, Workforce Capacity and Capability
ARIIA Aged care Research and Industry Innovation Australia
- Enhancing quality outcomes via collaborative consumer engagement
- Empowering informed choice and facilitating supported decision making in aged care
Moderator:
Karen Harrison
National Manager Collaborative Care Redesign
Calvary
Panellists:
Samantha Edmonds
Director Policy and Systemic Advocacy
Persons Advocacy Network (OPAN)
Beverly Baker
President
National Older Women’s Network (NOWN)
Faye Spiteri OAM
Chief Executive Officer
Fronditha Care
Tanmay Bhola
Co-Founder and Chief Product Officer
ZiplineN
- Examining how AI and ML technologies are revolutionising personalised care delivery, leading to improved health outcomes and resource allocation optimisation
- Exploring practical implementations and successful applications of AI and ML in the aged care sector
- Facilitating dialogue and collaboration among stakeholders to drive innovation and adoption of AI and ML in personalised care
David Cox
Managing Director
Curtin Heritage Living
- Has the aged care industry reached a level of digital maturity that meets the needs of a contemporary high-quality and sustainable sector?
- Reviewing current achievements and future directions in integrating technology into Aged Care
Moderator:
George Margelis
Independent Chair
Aged Care Industry Information Technology Council
Panellists:
Lauren Williams
General Manager, Business Systems – HomeHealth
Australian Unity
Michelle Graham
Lead Consultant, Aged Care
Ideagen CompliSpace
Ramesh Raghavan
Head of Digital Strategy, Innovation & Architecture
Uniting NSW.AC
Aged Care Workforce
Financial Sustainability
Chair:
Rebecca Pacey
Chief People & Transformation Officer,
Infinite Aged Care
- Unpacking barriers to Aged Care employment
- Rethinking the criteria hierarchy of recruitment
- Training as the key to overcoming recruitment bottlenecks
Warwick Schmitz
Director
Skilled Care
- Using deep data interrogation and personas to define the problem statement and visualise the desired end state
- Adopting world class technology and developing innovative solutions to change the way we work
- Understanding broader impacts – how these solutions solved other problems and shifted the culture
Chief People and Strategy Officer
Anat Hassner
Uniting
- Exploring the significance of registered training organisations in fostering workforce development and professional growth opportunities
- Discussing strategies for building strong partnerships with RTOs to enhance employee engagement and motivation within the organisation
- Identifying how leveraging RTO relationships can contribute to improving employee retention rates and fostering a sense of loyalty and commitment among staff
- Examining methods for designing tailored training programs with RTOs to address skill gaps, promote continuous learning, and facilitate career advancement for employees
Laura Camish
General Manager for Quality Training and Partnerships
KinCare
Chair:
Luke Greive
Chief Executive Officer
Infini8care
- Conducting a detailed analysis of how the reforms affect provider finances
- Identifying potential challenges and opportunities
- Strategies for managing budgets, optimising technology resources, and ensuring financial sustainability
Daryl Sahli
Managing Director
Right at Home – Australia
- Assessing the ROI of technology investments in improving financial efficiency
- Implementing digital solutions to streamline financial processes and reduce administrative costs
Panellists:
Luke Grieve
Chief Executive Officer
Infin8 Care
Matthew Adderton
Chief Executive Officer
MWP Community Care
Mark Broadhead
Chief Financial Officer
Pathways Residences
James Whitelaw
Founder and Chairman
Trilogy Care
- Summary of implications and strategic adjustments for providers
- What will be the impact on existing business strategies?
- Potential risks and opportunities
David Sinclair
Partner
Stewart Brown
- Developing a strong EVP that focuses on setting your organisation apart from the rest
- Addressing challenges in aged care hiring and managing candidate expectations
- Developing and sustaining employee engagement to address issues related to burnout, stress and mental health among aged care workers
Tija Mace
Organisational Capability Lead
Feros Care
Melissa Duffey
General Manager of People Experience
Feros Care
- Unlocking the potential of SaaS technology to empower staff and leadership, cultivate wellness, resilience, and professional development
- Harnessing data-driven insights to identify opportunities for improvement and growth
Stephen Becsi
CEO
Apollo Care
Amaresh Devanesen
Executive Director
Y Careers
Jan Owen AM HON DLITT
Strategic Advisor
Y Careers
- Effective strategies for managing operational costs without compromising the quality of care
- Best practices in optimising resource allocation and budgeting
James Whitelaw
Founder and Chairman
Trilogy Care
- Why culture trumps strategy
- Accurate data now and in one place
- Who are you trying to please?
Mark Broadhead
Group Chief Financial Officer
Pathways Residences
- What are the strategic imperatives driving organisations to pursue acquisition and consolidation?
- Addressing the challenges and complexities involved in executing acquisition and consolidation strategies in the aged care sector, including regulatory compliance, workforce integration, and cultural harmonisation
- Strategies in mitigating risks to stakeholder relationships and organisational reputation
Tim Humphries
Chief Executive Officer
Homestyle Aged Care Services
Quality of care,
Compliance & Governance
Harnessing innovation and technology for aged care
Chair:
Dr Morgan Pankhurst
Research Fellow, Caring Futures Institute, Lecturer Clinical Rehabilitation and Health Sciences
Flinders University
- Strategies for maintaining compliance while adapting to regulatory changes
- Integrating technology for enhanced governance and compliance
Geraldine Lannon
CEO
Baptcare
- Identifying the most pressing issues and priorities in aged care policy to ensure the well-being and dignity of senior Australians
- Analysis of the challenges stemming from the lack of bipartisan support and its implications for policy development and implementation
- Exploring effective communication strategies and grassroots initiatives for mobilizing support and driving change
Tracey Burton
Chief Executive/Executive Director
Uniting NSW ACT
Uniting NSW.AC
- The role of boards and leadership in ensuring compliance and quality care
- Integrating financial governance practices that support sustainable quality care
- Ensuring ethical considerations are integrated into governance practices
Catherine Daley
Chief Executive Officer
Integrated living Australia
Chair:
George Margelis
Independent Chair at Aged Care Industry Information Technology Council
- Implementing a virtual workforce solution within existing operational systems to achieve high quality, safe and timely clinical care
- Delivering workforce efficiencies through virtual service delivery for remote locations
- Using advanced technologies such as IoT devices and AI analytics to facilitate in-depth, tailored care, minimising avoidable hospital admissions and improving patient experience and health outcomes
Paul Maher
Director of Finance
McLean Care
Stuart Pinchen
ICT Manager
McLean Care
- Utilising data to create a dashboard for increased visibility over the organisation and aged care KPIs
- Getting real-time insights to facilitate seamless collaboration, and ensure data security and compliance
Neha Jain
Head of Data & Analytics
Estia Health
- Challenges and constraints in the current ecosystem requiring an intervention
- Rapid incubation and trial of solution and approach to capture value
Ramesh Raghavan
Head of Digital Strategy, Innovation & Architecture
Uniting NSW.AC
Dr Rebecca Bilton
Director, Workforce Capacity and Capability
ARIIA Aged care Research and Industry Innovation Australia
- Enhancing quality outcomes via collaborative consumer engagement
- Empowering informed choice and facilitating supported decision making in aged care
Moderator:
Karen Harrison
National Manager Collaborative Care Redesign
Calvary
Panellists:
Samantha Edmonds
Director Policy and Systemic Advocacy
Persons Advocacy Network (OPAN)
Beverly Baker
President
National Older Women’s Network (NOWN)
Faye Spiteri OAM
Chief Executive Officer
Fronditha Care
Tanmay Bhola
Co-Founder and Chief Product Officer
ZiplineN
- Examining how AI and ML technologies are revolutionising personalised care delivery, leading to improved health outcomes and resource allocation optimisation
- Exploring practical implementations and successful applications of AI and ML in the aged care sector
- Facilitating dialogue and collaboration among stakeholders to drive innovation and adoption of AI and ML in personalised care
David Cox
Managing Director
Curtin Heritage Living
- Has the aged care industry reached a level of digital maturity that meets the needs of a contemporary high-quality and sustainable sector?
- Reviewing current achievements and future directions in integrating technology into Aged Care
Moderator:
George Margelis
Independent Chair
Aged Care Industry Information Technology Council
Panellists:
Lauren Williams
General Manager, Business Systems – HomeHealth
Australian Unity
Michelle Graham
Lead Consultant, Aged Care
Ideagen CompliSpace
Ramesh Raghavan
Head of Digital Strategy, Innovation & Architecture
Uniting NSW.AC
Aged Care Workforce
Chair:
Jen Rabino
Senior Conference Producer
Akolade
- Unpacking barriers to Aged Care employment
- Rethinking the criteria hierarchy of recruitment
- Training as the key to overcoming recruitment bottlenecks
Warwick Schmitz
Director
Skilled Care
- Using deep data interrogation and personas to define the problem statement and visualise the desired end state
- Adopting world class technology and developing innovative solutions to change the way we work
- Understanding broader impacts – how these solutions solved other problems and shifted the culture
Chief People and Strategy Officer
Anat Hassner
Uniting
- Exploring the significance of registered training organisations in fostering workforce development and professional growth opportunities
- Discussing strategies for building strong partnerships with RTOs to enhance employee engagement and motivation within the organisation
- Identifying how leveraging RTO relationships can contribute to improving employee retention rates and fostering a sense of loyalty and commitment among staff
- Examining methods for designing tailored training programs with RTOs to address skill gaps, promote continuous learning, and facilitate career advancement for employees
Laura Camish
General Manager for Quality Training and Partnerships
KinCare
- Developing a strong EVP that focuses on setting your organisation apart from the rest
- Addressing challenges in aged care hiring and managing candidate expectations
- Developing and sustaining employee engagement to address issues related to burnout, stress and mental health among aged care workers
Tija Mace
Organisational Capability Lead
Feros Care
Melissa Duffey
General Manager of People Experience
Feros Care
- Unlocking the potential of SaaS technology to empower staff and leadership, cultivate wellness, resilience, and professional development
- Harnessing data-driven insights to identify opportunities for improvement and growth
Stephen Becsi
CEO
Apollo Care
Amaresh Devanesen
Executive Director
Y Careers
Jan Owen AM HON DLITT
Strategic Advisor
Y Careers
Financial Sustainability
Chair:
Luke Greive
Chief Executive Officer
Infini8care
- Conducting a detailed analysis of how the reforms affect provider finances
- Identifying potential challenges and opportunities
- Strategies for managing budgets, optimising technology resources, and ensuring financial sustainability
Daryl Sahli
Managing Director
Right at Home – Australia
- Assessing the ROI of technology investments in improving financial efficiency
- Implementing digital solutions to streamline financial processes and reduce administrative costs
Panellists:
Luke Grieve
Chief Executive Officer
Infin8 Care
Matthew Adderton
Chief Executive Officer
MWP Community Care
Mark Broadhead
Chief Financial Officer
Pathways Residences
James Whitelaw
Founder and Chairman
Trilogy Care
- Summary of implications and strategic adjustments for providers
- What will be the impact on existing business strategies?
- Potential risks and opportunities
David Sinclair
Partner
Stewart Brown
- Effective strategies for managing operational costs without compromising the quality of care
- Best practices in optimising resource allocation and budgeting
James Whitelaw
Founder and Chairman
Trilogy Care
- Why culture trumps strategy
- Accurate data now and in one place
- Who are you trying to please?
Mark Broadhead
Group Chief Financial Officer
Pathways Residences
- What are the strategic imperatives driving organisations to pursue acquisition and consolidation?
- Addressing the challenges and complexities involved in executing acquisition and consolidation strategies in the aged care sector, including regulatory compliance, workforce integration, and cultural harmonisation
- Strategies in mitigating risks to stakeholder relationships and organisational reputation
Tim Humphries
Chief Executive Officer
Homestyle Aged Care Services
Quality of care,
Compliance & Governance
Chair:
Dr Morgan Pankhurst
Research Fellow, Caring Futures Institute, Lecturer Clinical Rehabilitation and Health Sciences
Flinders University
- Strategies for maintaining compliance while adapting to regulatory changes
- Integrating technology for enhanced governance and compliance
Geraldine Lannon
CEO
Baptcare
- Identifying the most pressing issues and priorities in aged care policy to ensure the well-being and dignity of senior Australians
- Analysis of the challenges stemming from the lack of bipartisan support and its implications for policy development and implementation
- Exploring effective communication strategies and grassroots initiatives for mobilizing support and driving change
Tracey Burton
Chief Executive/Executive Director
Uniting NSW ACT
Uniting NSW.AC
- The role of boards and leadership in ensuring compliance and quality care
- Integrating financial governance practices that support sustainable quality care
- Ensuring ethical considerations are integrated into governance practices
Catherine Daley
Chief Executive Officer
Integrated living Australia
Dr Rebecca Bilton
Director, Workforce Capacity and Capability
ARIIA Aged care Research and Industry Innovation Australia
- Enhancing quality outcomes via collaborative consumer engagement
- Empowering informed choice and facilitating supported decision making in aged care
Moderator:
Karen Harrison
National Manager Collaborative Care Redesign
Calvary
Panellists:
Samantha Edmonds
Director Policy and Systemic Advocacy
Persons Advocacy Network (OPAN)
Beverly Baker
President
National Older Women’s Network (NOWN)
Faye Spiteri OAM
Chief Executive Officer
Fronditha Care
Harnessing innovation and technology for aged care
Chair:
George Margelis
Independent Chair at Aged Care Industry Information Technology Council
- Implementing a virtual workforce solution within existing operational systems to achieve high quality, safe and timely clinical care
- Delivering workforce efficiencies through virtual service delivery for remote locations
- Using advanced technologies such as IoT devices and AI analytics to facilitate in-depth, tailored care, minimising avoidable hospital admissions and improving patient experience and health outcomes
Paul Maher
Director of Finance
McLean Care
Stuart Pinchen
ICT Manager
McLean Care
- Utilising data to create a dashboard for increased visibility over the organisation and aged care KPIs
- Getting real-time insights to facilitate seamless collaboration, and ensure data security and compliance
Neha Jain
Head of Data & Analytics
Estia Health
- Challenges and constraints in the current ecosystem requiring an intervention
- Rapid incubation and trial of solution and approach to capture value
Ramesh Raghavan
Head of Digital Strategy, Innovation & Architecture
Uniting NSW.AC
Tanmay Bhola
Co-Founder and Chief Product Officer
ZiplineN
- Examining how AI and ML technologies are revolutionising personalised care delivery, leading to improved health outcomes and resource allocation optimisation
- Exploring practical implementations and successful applications of AI and ML in the aged care sector
- Facilitating dialogue and collaboration among stakeholders to drive innovation and adoption of AI and ML in personalised care
David Cox
Managing Director
Curtin Heritage Living
- Has the aged care industry reached a level of digital maturity that meets the needs of a contemporary high-quality and sustainable sector?
- Reviewing current achievements and future directions in integrating technology into Aged Care
Moderator:
George Margelis
Independent Chair
Aged Care Industry Information Technology Council
Panellists:
Lauren Williams
General Manager, Business Systems – HomeHealth
Australian Unity
Michelle Graham
Lead Consultant, Aged Care
Ideagen CompliSpace
Ramesh Raghavan
Head of Digital Strategy, Innovation & Architecture
Uniting NSW.AC
Unlock the power of knowledge and collaboration! Dive into a dynamic 30-minute roundtable session led by experts, where you have the freedom to choose the topic that resonates with you the most. Join us and elevate your insights through interactive discussions!
1.Harnessing technology for the mental wellness
of the aged care workforce
Moderator:
Tom Aune
Founder and Director
Suremploy
2.Data management and AI in aged care
Moderator:
Ramesh Raghavan
Head of Digital Strategy,
Innovation & Architecture
Uniting NSW.AC
3.Innovative approaches to workforce challenges in Aged Care sector
Moderator:
Tom Aune
Senior Executive Officer
Vasey RSL Care
4.Datasecurity and data privacy
Lauren Williams
IT Team Lead – Cloud & Systems, Information Communication Technology
Baptcare
5.Driving a culture of quality and safety in aged care
Lauren Williams
General Manager, Business Systems – Home Health
Australian Unity
6.Maximising growth and success in Home Care
Moderator:
Lexie Dennis
General Manager
Hazel Home Care
- Understanding clinical governance in regulating the use of chemical restraints in residential aged care settings
- Fostering collaboration and communication between GPs and aged care providers in managing residents’ care needs effectively
- The importance of ongoing training and education for healthcare professionals, including GPs and aged care staff, on the appropriate use of chemical restraints
Dr Simon Grof
Chief Executive Officer
Jewish Care
Consultant Geriatrician
Eastern Health
- 3 – Hour Cruise on Stunning Sydney Harbour
- Canapes on arrival followed by 3-course Dinner menu
- 3 – Hour Beverage package
- 26 June 2024
- 6:15 PM
- King St Wharf berth 2
- Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
- Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
- Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Lorem ipsum
Lorem ipsum
Lorem ipsum
Alison Cameron
Head of Regulation and Compliance
Hammond Care
- Highlighting the regulatory reforms impacting the aged care industry, their goals and implications
- Collaborative approaches between regulatory authorities, aged care providers, and stakeholders to drive continuous improvement
Janet Anderson
Commissioner
Aged Care Quality and Safety Commission
Fay Flevaras
First Assistant Secretary, Digital Transformation and Delivery Division
Department of Health and Aged Care
- Key considerations to ensure successful partnership
Moderator:
Brad Kearns
Head of Strategic Workforce Planning & Talent Acquisition
Uniting NSW.ACT
Panellists:
Sarah Morris
Project Manager – Operations
Blue Cross
Laura Westhorpe
General Manager
HomeMade
Warwick Schmitz
Director
Skilled Care
Lisa Orcher
Chief Operating Officer
National Aboriginal Torres Strait Islander Ageing and Aged Care Council
Aged Care Workforce
Financial Sustainability
Quality of care,
Compliance & Governance
Harnessing innovation and technology for aged care
Chair:
Tom Aune
Founder and Director
Suremploy
- Improving the care experiences and outcomes for older people – lessons for large scale change
- Importance of local leadership, change capability and capacity and the value of strong executive sponsorship
- Utilising validated clinical redesign tools and co-design methodology
- Empowering resident and staff to co-design local solutions aligned to a principle based model of care
Karen Harrison
National Manager Collaborative Care Redesign
Calvary
- Implementing smart rostering solutions to ensure that the right staff are assigned to the right patients at the right times, without compromising on the quality of care delivered
Sarah Morris
Project Manager – Operations
Blue Cross
Chair:
- Compliance strategies that balance regulatory requirements with financial sustainability
- Exploring how governance and financial management impact on quality care outcomes and what it means for providers
Luke Grieve
Chief Executive Officer
Infin8 Care
Explores the financial methods, approach and scenarios used in a complex age care provider to ensure fact based decision making, business planning, contingency management and reporting
Craig Wildermuth
Group Chief Financial Officer and Group Executive of Business, Finance and Strategy
UnitingCare Queensland
Chair:
Dr Morgan Pankhurst
Research Fellow, Caring Futures Institute, Lecturer Clinical Rehabilitation and Health Sciences
Flinders University
- Discussing specific challenges and opportunities related to governance from aged care providers
- Creating transparency in decision-making processes to build trust and credibility
- Implementing digital dashboards for real-time monitoring and analysis
- Investing in training and development to keep board members informed about best practices in governance reporting
Laura Camish
General Manager for Quality Training and Partnerships
KinCare
Alison Cameron
Head of Regulation and Compliance
Hammond Care
- Discussion on holistic care models that incorporate emotional, spiritual, and psychosocial aspects, focusing on the overall well-being of patients
- Innovative community-based programs and support networks that enhance the quality of life for both patients and their families
Camilla Rowland
Chief Executive Offiicer
Palliative Care Australia
Chair:
Michelle Graham
Lead Consultant, Aged Care
Ideagen CompliSpace
- Centralising and controlling rostering and suppliers to optimise processes, improve supplier relationships, mitigate risks, and achieve your strategic objectives
- Automated scheduling assisting to reduce human error and ensure optimal staffing levels in just a few clicks
- Staffing analytics: Providing comprehensive insights into rostering trends, supplier capabilities, and staffing requirements for enhanced visibility
Nikki Grech
Executive General Manager
Staff Central
Tania Stewart
Head of Growth
Staff Central
- Implementing privacy policy and ensuring compliance with the privacy regulations
- Revolutionising your data capability into a system that is secure, functional, and creates both reporting and transactional capabilities
Toby Kell
IT Team Lead – Cloud & Systems, Information Communication Technology
Baptcare
Michelle Graham
Lead Consultant, Aged Care
Ideagen CompliSpace
Moderator:
Servet Brennan
Manager of Assessment Services
Australian Community Workers Association
Panellists:
Erin Beigy
Manager of Assessment Services
Australian Community Workers Association
Aeyasha Mohammed
Senior Assessor, Skilled Migration Services Team
Australian Nursing and Midwifery Accreditation Council
Natalie Walsh
A/g Assistant Director, Business, Industry and Regional Outreach VIC/TAS Immigration Outreach and Engagement Branch
Department of Home Affairs Midwifery Accreditation Council
- Aged care labour agreements explore the special program for aged care providers, facilitating the recruitment of skilled global talent to meet sector-specific needs.
- Company specific labour agreements offer customised agreements tailored to the unique requirements of different businesses and occupations, ensuring the right fit for your workforce needs.
- Cost saving and benefits highlight the advantages of utilising labour agreements, including reduced hiring expenses and improved workforce efficiency.
- Facilitating employer-employee collaboration drives successful and long-term workforce solutions, enabling organisations to efficiently access and integrate global talent
Krunal Nayak
Chief Marketing Officer
The Jobs N Visa ANZ
- Developing and driving a top-down/bottom-up structure and approach
- Influencing board and executive awareness and engagement
- Assigning and driving risk management accountability throughout the organisation
- Data-driven risk management and reporting
- Establishment of key risk indicators to drive alignment with the Boards appetite for risk and to support decision making and strategic success
Grant Davis
Chief Risk Officer
RSL LifeCare
Brad Kearns
Head of Strategic Workforce Planning & Talent Acquisition
Uniting NSW.ACT
Liane Fletcher
Dementia Advocate
Marie Norman
Manager
National Relationship
- Technogym’s role in enhancing aged care through digital solutions and equipment Engaging and innovative ways to support wellness in aged care facilities
Matt Frost
National Digital and Customer and Success Manager
Technogym
- Enhancing safety while protecting patient privacy within aged care facilities
- How to increase accountability with objective video evidence and AI
- Develop efficient emergency response and incident management
Matthew Godward
Regional Manager
Verkada
- Having targeted recruitment campaigns on social media and digital platforms
- Encouraging participation in tech-based continuous education programs
- Allowing Gen Z employees to contribute ideas and lead tech-driven initiatives Emphasizing the benefits of a tech-savvy Gen Z workforce in the aged care sector
Rebecca Pacey
Chief People & Transformation Officer
Infinite Aged Care
Aged Care Workforce
Financial Sustainability
Chair:
Tom Aune
Founder and Director
Suremploy
- Improving the care experiences and outcomes for older people – lessons for large scale change
- Importance of local leadership, change capability and capacity and the value of strong executive sponsorship
- Utilising validated clinical redesign tools and co-design methodology
- Empowering resident and staff to co-design local solutions aligned to a principle based model of care
Karen Harrison
National Manager Collaborative Care Redesign
Calvary
- Implementing smart rostering solutions to ensure that the right staff are assigned to the right patients at the right times, without compromising on the quality of care delivered
Sarah Morris
Project Manager – Operations
Blue Cross
Chair:
- Compliance strategies that balance regulatory requirements with financial sustainability
- Exploring how governance and financial management impact on quality care outcomes and what it means for providers
Luke Grieve
Chief Executive Officer
Infin8 Care
Craig Wildermuth
Group Chief Financial Officer and Group Executive of Business, Finance and Strategy
UnitingCare Queensland
Moderator:
Servet Brennan
Manager of Assessment Services
Australian Community Workers Association
Panellists:
Erin Beigy
Manager of Assessment Services
Australian Community Workers Association
Aeyasha Mohammed
Senior Assessor, Skilled Migration Services Team
Australian Nursing and Midwifery Accreditation Council
Natalie Walsh
A/g Assistant Director, Business, Industry and Regional Outreach VIC/TAS Immigration Outreach and Engagement Branch
Department of Home Affairs Midwifery Accreditation Council
- Aged care labour agreements explore the special program for aged care providers, facilitating the recruitment of skilled global talent to meet sector-specific needs.
- Company specific labour agreements offer customised agreements tailored to the unique requirements of different businesses and occupations, ensuring the right fit for your workforce needs.
- Cost saving and benefits highlight the advantages of utilising labour agreements, including reduced hiring expenses and improved workforce efficiency.
- Facilitating employer-employee collaboration drives successful and long-term workforce solutions, enabling organisations to efficiently access and integrate global talent
Krunal Nayak
Chief Marketing Officer
The Jobs N Visa ANZ
- Developing and driving a top-down/bottom-up structure and approach
- Influencing board and executive awareness and engagement
- Assigning and driving risk management accountability throughout the organisation
- Data-driven risk management and reporting
- Establishment of key risk indicators to drive alignment with the Boards appetite for risk and to support decision making and strategic success
Grant Davis
Chief Risk Officer
RSL LifeCare
Brad Kearns
Head of Strategic Workforce Planning & Talent Acquisition
Uniting NSW.ACT
Quality of care,
Compliance & Governance
Harnessing innovation and technology for aged care
Chair:
Dr Morgan Pankhurst
Research Fellow, Caring Futures Institute, Lecturer Clinical Rehabilitation and Health Sciences
Flinders University
- Discussing specific challenges and opportunities related to governance from aged care providers
- Creating transparency in decision-making processes to build trust and credibility
- Implementing digital dashboards for real-time monitoring and analysis
- Investing in training and development to keep board members informed about best practices in governance reporting
Laura Camish
General Manager for Quality Training and Partnerships
KinCare
Alison Cameron
Head of Regulation and Compliance
Hammond Care
- Discussion on holistic care models that incorporate emotional, spiritual, and psychosocial aspects, focusing on the overall well-being of patients
- Innovative community-based programs and support networks that enhance the quality of life for both patients and their families
Camilla Rowland
Chief Executive Offiicer
Palliative Care Australia
Chair:
Michelle Graham
Lead Consultant, Aged Care
Ideagen CompliSpace
- Centralising and controlling rostering and suppliers to optimise processes, improve supplier relationships, mitigate risks, and achieve your strategic objectives
- Automated scheduling assisting to reduce human error and ensure optimal staffing levels in just a few clicks
- Staffing analytics: Providing comprehensive insights into rostering trends, supplier capabilities, and staffing requirements for enhanced visibility
Nikki Grech
Executive General Manager
Staff Central
Tania Stewart
Head of Growth
Staff Central
- Implementing privacy policy and ensuring compliance with the privacy regulations
- Revolutionising your data capability into a system that is secure, functional, and creates both reporting and transactional capabilities
Toby Kell
IT Team Lead – Cloud & Systems, Information Communication Technology
Baptcare
Michelle Graham
Lead Consultant, Aged Care
Ideagen CompliSpace
Outlining strategies for delivering great care for people with dementia
Liane Fletcher
Dementia Advocate
Marie Norman
Manager
National Relationship
- Technogym’s role in enhancing aged care through digital solutions and equipment Engaging and innovative ways to support wellness in aged care facilities
Matt Frost
National Digital and Customer and Success Manager
Technogym
Matthew Godward
Regional Manager
Verkada
- Having targeted recruitment campaigns on social media and digital platforms
- Encouraging participation in tech-based continuous education programs
- Allowing Gen Z employees to contribute ideas and lead tech-driven initiatives Emphasizing the benefits of a tech-savvy Gen Z workforce in the aged care sector
Rebecca Pacey
Chief People & Transformation Officer
Infinite Aged Care
Aged Care Workforce
Chair:
Tom Aune
Founder and Director
Suremploy
- Improving the care experiences and outcomes for older people – lessons for large scale change
- Importance of local leadership, change capability and capacity and the value of strong executive sponsorship
- Utilising validated clinical redesign tools and co-design methodology
- Empowering resident and staff to co-design local solutions aligned to a principle based model of care
Karen Harrison
National Manager Collaborative Care Redesign
Calvary
- Implementing smart rostering solutions to ensure that the right staff are assigned to the right patients at the right times, without compromising on the quality of care delivered
Sarah Morris
Project Manager – Operations
Blue Cross
Moderator:
Servet Brennan
Manager of Assessment Services
Australian Community Workers Association
Panellists:
Erin Beigy
Manager of Assessment Services
Australian Community Workers Association
Aeyasha Mohammed
Senior Assessor, Skilled Migration Services Team
Australian Nursing and Midwifery Accreditation Council
Natalie Walsh
A/g Assistant Director, Business, Industry and Regional Outreach VIC/TAS Immigration Outreach and Engagement Branch
Department of Home Affairs Midwifery Accreditation Council
- Aged care labour agreements explore the special program for aged care providers, facilitating the recruitment of skilled global talent to meet sector-specific needs.
- Company specific labour agreements offer customised agreements tailored to the unique requirements of different businesses and occupations, ensuring the right fit for your workforce needs.
- Cost saving and benefits highlight the advantages of utilising labour agreements, including reduced hiring expenses and improved workforce efficiency.
- Facilitating employer-employee collaboration drives successful and long-term workforce solutions, enabling organisations to efficiently access and integrate global talent
Krunal Nayak
Chief Marketing Officer
The Jobs N Visa ANZ
Financial Sustainability
Chair:
- Compliance strategies that balance regulatory requirements with financial sustainability
- Exploring how governance and financial management impact on quality care outcomes and what it means for providers
Luke Grieve
Chief Executive Officer
Infin8 Care
Craig Wildermuth
Group Chief Financial Officer and Group Executive of Business, Finance and Strategy
UnitingCare Queensland
- Developing and driving a top-down/bottom-up structure and approach
- Influencing board and executive awareness and engagement
- Assigning and driving risk management accountability throughout the organisation
- Data-driven risk management and reporting
- Establishment of key risk indicators to drive alignment with the Boards appetite for risk and to support decision making and strategic success
Grant Davis
Chief Risk Officer
RSL LifeCare
Brad Kearns
Head of Strategic Workforce Planning & Talent Acquisition
Uniting NSW.ACT
Quality of care,
Compliance & Governance
Chair:
Dr Morgan Pankhurst
Research Fellow, Caring Futures Institute, Lecturer Clinical Rehabilitation and Health Sciences
Flinders University
- Discussing specific challenges and opportunities related to governance from aged care providers
- Creating transparency in decision-making processes to build trust and credibility
- Implementing digital dashboards for real-time monitoring and analysis
- Investing in training and development to keep board members informed about best practices in governance reporting
Laura Camish
General Manager for Quality Training and Partnerships
KinCare
Alison Cameron
Head of Regulation and Compliance
Hammond Care
- Discussion on holistic care models that incorporate emotional, spiritual, and psychosocial aspects, focusing on the overall well-being of patients
- Innovative community-based programs and support networks that enhance the quality of life for both patients and their families
Camilla Rowland
Chief Executive Offiicer
Palliative Care Australia
Liane Fletcher
Dementia Advocate
Marie Norman
Manager
National Relationship
- Technogym’s role in enhancing aged care through digital solutions and equipment Engaging and innovative ways to support wellness in aged care facilities
Matt Frost
National Digital and Customer and Success Manager
Technogym
Harnessing innovation and technology for aged care
Chair:
Michelle Graham
Lead Consultant, Aged Care
Ideagen CompliSpace
- Centralising and controlling rostering and suppliers to optimise processes, improve supplier relationships, mitigate risks, and achieve your strategic objectives
- Automated scheduling assisting to reduce human error and ensure optimal staffing levels in just a few clicks
- Staffing analytics: Providing comprehensive insights into rostering trends, supplier capabilities, and staffing requirements for enhanced visibility
Nikki Grech
Executive General Manager
Staff Central
Tania Stewart
Head of Growth
Staff Central
- Implementing privacy policy and ensuring compliance with the privacy regulations
- Revolutionising your data capability into a system that is secure, functional, and creates both reporting and transactional capabilities
Toby Kell
IT Team Lead – Cloud & Systems, Information Communication Technology
Baptcare
Michelle Graham
Lead Consultant, Aged Care
Ideagen CompliSpace
Matthew Godward
Regional Manager
Verkada
- Having targeted recruitment campaigns on social media and digital platforms
- Encouraging participation in tech-based continuous education programs
- Allowing Gen Z employees to contribute ideas and lead tech-driven initiatives Emphasizing the benefits of a tech-savvy Gen Z workforce in the aged care sector
Rebecca Pacey
Chief People & Transformation Officer
Infinite Aged Care
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- The Flinders food enjoyment and satisfaction team (FEAST): Toolkit for Aged Care
- Supporting aged care organisations to improve their food service and meet accreditation standards outlined in the strengthened Aged-Care Quality Standards
- Ensuring delivery of an industry-relevant Toolkit that is easy to implement and meets existing and predicted future needs
Dr Morgan Pankhurst
Research Fellow, Caring Futures Institute, Lecturer Clinical Rehabilitation and Health Sciences
Flinders University
- Developing culturally inclusive policies and practices
- Training and capacity building for staff to enhance cultural competency
- Embracing diversity for positive ageing
Moderator:
Rebecca Pacey
Chief People & Transformation Officer
Infin8 Aged Care
Tamara Paton
Senior Executive Officer
Vasey RSL Care
Faye Spiteri OAM
Chief Executive Officer
Fronditha Care
- Promoting a positive organisational culture through prioritised leadership initiatives
- Fostering mentorship and succession planning in nurturing future leaders
Tamara Paton
Senior Executive Officer
Vasey RSL Care
As the demand for aged care services continues to rise, particularly in regional areas with aging populations, it’s crucial to explore strategies for attracting and retaining skilled professionals in these communities. Through interactive discussions and practical insights, participants will gain valuable knowledge on fostering a resilient aged care workforce to meet the unique challenges and opportunities in regional settings.
Agenda:
Workshop Introduction (10 minutes)
- Objectives
- Takeaways
Understanding the unique challenges and opportunities of attracting and retaining aged care professionals to the aged care industry (30 minutes)
- Learn about the secret sauce that impacts well-being and promotes
attraction and retention. - The Psychology you need to know about – practical application
- How can technology communicate and apply psychological principles to
impact. workforce attraction, retention, wellbeing and performance - Discussing the truth behind what really creates job satisfaction
StewartBrown – what we know about the relationship between workforce and performance (20 minutes)
- How does culture impact performance?
- Why is it important to be data driven?
- How does good leadership impact performance and retention?
- How does benchmarking retention, wellbeing and performance help us to address our industry challenges?
Apollo Care Case study – applying practical strategies to address workforce challenges (30 minutes)
- Let the data do the talking
- How improvements in wellbeing and performance were measured
- What happened to the retention statistics and participation rates
- How were performance challenges addressed and what were the outcomes
Workshopping practical actionable plans to address workforce participation and contribution towards improving attraction, retention, wellbeing and performance outcomes (60 minutes)
- How to create a story to address attraction and retention
- How to engage the hearts and minds of workforce
- How to have workforce work collectively to achieve site goals while improving individual wellbeing
Workshop Leaders:
Stephen Becsi
Chief Executive Officer
ApolloCare
David Sinclair
Partner
StewartBrown
Sue Jauncey
Founder
Apellon
Recognising the imperative to maintain the highest standards of care, participants will engage in discussions and activities aimed at fostering robust governance practices in the context of increasing financial pressure and regulatory scrutiny. The workshop will explore how governance, risk and financial performance are not handbrakes, but are enablers to achieving high quality, person centred care outcomes for older Australians.
By attending in this workshop, you will gain insights on:
- Understanding the importance of governance, financial management, and regulatory compliance in delivering high-quality care for older Australians including what non-clinical issues tell us about the experience of older Australians
- Fostering strong governance structures within aged care organisations and how this supports trusted environments
- Examining how regulatory frameworks and approaches aimed at safeguarding the rights and well-being of older Australians are enablers of innovation in a complex environment.
Workshop Leaders:
Nicki Doyle
National Sector Leader, Ageing
KPMG Australia
Susan Staples
Director, Governance, Risk & Controls Advisory
KPMG Australia
Amidst the dynamic landscape of regulatory updates and policy shifts, effective change management is essential for ensuring a seamless transition and continued excellence in care provision. Participants will explore practical strategies and principles to navigate the complexities of change, empowering them to lead their organisations through successful adaptation to the new aged care reforms.
By attending in this workshop, you will gain insights on:
- Understanding the fundamental principles of change management and their relevance to aged care reform
- Exploring practical strategies for effectively leading and managing change within aged care organizations.
- Identifying common challenges and pitfalls in navigating aged care reform and learn how to overcome them.
- Examining the role of leadership and stakeholder engagement in driving successful change initiatives.
- Developing a personalised action plan for implementing change management strategies within participants’ own organisations
Workshop Leaders:
Peter Outridge
Partner, People & Change
KPMG Australia
Nicki Doyle
National Sector Leader, Ageing
KPMG Australia
- Tuesday, 25th June 2024
- 4:30 PM
- Planar Bar
Uncle Allen Madden
Gadigal Elder
Yvette McDonald
Chief People and Customer Officer
Anglicare Australia
Driving positive change across the Aged Care sector in Australia
Senator The Hon Anne Ruston
Shadow Minister for Health and Aged Care
Shadow Minister for Sport
Manager of Opposition Business in the Senate
*Virtual presentation
- Overview of recent developments, including regulatory changes and policy updates
- Importance of collaboration with government agencies, care providers, and community stakeholders
- Actionable steps forward
Ian Yates AM
Acting Inspector-General of Aged Care
Office of the Inspector-General of Aged Care
Beyond physical fitness: The critical intersection of mental, behavioural and physical health in Aged Care sector
- Delving into the key mental and physical function metrics and their effects on productivity and physical health challenges
- Learning how to effectively screen and support your new hires and discover how this enhances workforce safety and efficiency, ultimately promoting a healthier, more resilient aged care workforce
Victor Ahipene
General Manager
Suremploy
- Understanding the impact of Task Force recommendations and new Act to providers and consumers
- Perspective on how to manage transition to the new Act and how to approach aged care challenges
- How can you sustain funding and prioritisation of technology innovation for the ageing community?
- How to balance the need for innovation whilst meeting the burgeoning compliance mandate?
Moderator:
Samantha Edmonds
Director Policy and Systemic
Advocacy
Older Persons Advocacy
Network (OPAN
Panellists:
Pip Horsman
General Manager Customer Insights and Experience
The myHomecare Group
Tony Charara
Co-founder and CEO
Mable
Lexie Dennis
General Manager
Hazel Home Care
Stephen Becsi
Chief Executive Officer
ApolloCare
Aged Care Workforce
Financial Sustainability
Quality of care,
Compliance & Governance
Harnessing innovation and technology for aged care
Chair:
Jen Rabino
Senior Conference Producer
Akolade
- Unpacking barriers to Aged Care employment
- Rethinking the criteria hierarchy of recruitment
- Training as the key to overcoming recruitment bottlenecks
Warwick Schmitz
Director
Skilled Care
- Using deep data interrogation and personas to define the problem statement and visualise the desired end state
- Adopting world class technology and developing innovative solutions to change the way we work
- Understanding broader impacts – how these solutions solved other problems and shifted the culture
Chief People and Strategy Officer
Anat Hassner
Uniting
- Exploring the significance of registered training organisations in fostering workforce development and professional growth opportunities
- Discussing strategies for building strong partnerships with RTOs to enhance employee engagement and motivation within the organisation
- Identifying how leveraging RTO relationships can contribute to improving employee retention rates and fostering a sense of loyalty and commitment among staff
- Examining methods for designing tailored training programs with RTOs to address skill gaps, promote continuous learning, and facilitate career advancement for employees
Laura Camish
General Manager for Quality Training and Partnerships
KinCare
Chair:
Luke Greive
Chief Executive Officer
Infini8care
- Conducting a detailed analysis of how the reforms affect provider finances
- Identifying potential challenges and opportunities
- Strategies for managing budgets, optimising technology resources, and ensuring financial sustainability
Daryl Sahli
Managing Director
Right at Home – Australia
- Assessing the ROI of technology investments in improving financial efficiency
- Implementing digital solutions to streamline financial processes and reduce administrative costs
Panellists:
Luke Grieve
Chief Executive Officer
Infin8 Care
Matthew Adderton
Chief Executive Officer
MWP Community Care
Mark Broadhead
Chief Financial Officer
Pathways Residences
James Whitelaw
Founder and Chairman
Trilogy Care
- Summary of implications and strategic adjustments for providers
- What will be the impact on existing business strategies?
- Potential risks and opportunities
David Sinclair
Partner
Stewart Brown
Chair:
Dr Morgan Pankhurst
Research Fellow, Caring Futures Institute, Lecturer Clinical Rehabilitation and Health Sciences
Flinders University
- Strategies for maintaining compliance while adapting to regulatory changes
- Integrating technology for enhanced governance and compliance
Geraldine Lannon
CEO
Baptcare
- Identifying the most pressing issues and priorities in aged care policy to ensure the well-being and dignity of senior Australians
- Analysis of the challenges stemming from the lack of bipartisan support and its implications for policy development and implementation
- Exploring effective communication strategies and grassroots initiatives for mobilizing support and driving change
Tracey Burton
Chief Executive/Executive Director
Uniting NSW ACT
Uniting NSW.AC
- The role of boards and leadership in ensuring compliance and quality care
- Integrating financial governance practices that support sustainable quality care
- Ensuring ethical considerations are integrated into governance practices
Catherine Daley
Chief Executive Officer
Integrated living Australia
Chair:
George Margelis
Independent Chair at Aged Care Industry Information Technology Council
- Implementing a virtual workforce solution within existing operational systems to achieve high quality, safe and timely clinical care
- Delivering workforce efficiencies through virtual service delivery for remote locations
- Using advanced technologies such as IoT devices and AI analytics to facilitate in-depth, tailored care, minimising avoidable hospital admissions and improving patient experience and health outcomes
Paul Maher
Director of Finance
McLean Care
Stuart Pinchen
ICT Manager
McLean Care
- Utilising data to create a dashboard for increased visibility over the organisation and aged care KPIs
- Getting real-time insights to facilitate seamless collaboration, and ensure data security and compliance
Neha Jain
Head of Data & Analytics
Estia Health
- Challenges and constraints in the current ecosystem requiring an intervention
- Rapid incubation and trial of solution and approach to capture value
Ramesh Raghavan
Head of Digital Strategy, Innovation & Architecture
Uniting NSW.AC
- Developing a strong EVP that focuses on setting your organisation apart from the rest
- Addressing challenges in aged care hiring and managing candidate expectations
- Developing and sustaining employee engagement to address issues related to burnout, stress and mental health among aged care workers
Tija Mace
Organisational Capability Lead
Feros Care
Melissa Duffey
General Manager of People Experience
Feros Care
- Unlocking the potential of SaaS technology to empower staff and leadership, cultivate wellness, resilience, and professional development
- Harnessing data-driven insights to identify opportunities for improvement and growth
Stephen Becsi
CEO
Apollo Care
Amaresh Devanesen
Executive Director
Y Careers
Jan Owen AM HON DLITT
Strategic Advisor
Y Careers
- Effective strategies for managing operational costs without compromising the quality of care
- Best practices in optimising resource allocation and budgeting
James Whitelaw
Founder and Chairman
Trilogy Care
- Why culture trumps strategy
- Accurate data now and in one place
- Who are you trying to please?
Mark Broadhead
Group Chief Financial Officer
Pathways Residences
- What are the strategic imperatives driving organisations to pursue acquisition and consolidation?
- Addressing the challenges and complexities involved in executing acquisition and consolidation strategies in the aged care sector, including regulatory compliance, workforce integration, and cultural harmonisation
- Strategies in mitigating risks to stakeholder relationships and organisational reputation
Tim Humphries
Chief Executive Officer
Homestyle Aged Care Services
Dr Rebecca Bilton
Director, Workforce Capacity and Capability
ARIIA Aged care Research and Industry Innovation Australia
- Enhancing quality outcomes via collaborative consumer engagement
- Empowering informed choice and facilitating supported decision making in aged care
Moderator:
Karen Harrison
National Manager Collaborative Care Redesign
Calvary
Panellists:
Samantha Edmonds
Director Policy and Systemic Advocacy
Persons Advocacy Network (OPAN)
Beverly Baker
President
National Older Women’s Network (NOWN)
Faye Spiteri OAM
Chief Executive Officer
Fronditha Care
Tanmay Bhola
Co-Founder and Chief Product Officer
ZiplineN
- Examining how AI and ML technologies are revolutionising personalised care delivery, leading to improved health outcomes and resource allocation optimisation
- Exploring practical implementations and successful applications of AI and ML in the aged care sector
- Facilitating dialogue and collaboration among stakeholders to drive innovation and adoption of AI and ML in personalised care
David Cox
Managing Director
Curtin Heritage Living
- Has the aged care industry reached a level of digital maturity that meets the needs of a contemporary high-quality and sustainable sector?
- Reviewing current achievements and future directions in integrating technology into Aged Care
Moderator:
George Margelis
Independent Chair
Aged Care Industry Information Technology Council
Panellists:
Lauren Williams
General Manager, Business Systems – HomeHealth
Australian Unity
Michelle Graham
Lead Consultant, Aged Care
Ideagen CompliSpace
Ramesh Raghavan
Head of Digital Strategy, Innovation & Architecture
Uniting NSW.AC
Aged Care Workforce
Financial Sustainability
Chair:
Rebecca Pacey
Chief People & Transformation Officer,
Infinite Aged Care
- Unpacking barriers to Aged Care employment
- Rethinking the criteria hierarchy of recruitment
- Training as the key to overcoming recruitment bottlenecks
Warwick Schmitz
Director
Skilled Care
- Using deep data interrogation and personas to define the problem statement and visualise the desired end state
- Adopting world class technology and developing innovative solutions to change the way we work
- Understanding broader impacts – how these solutions solved other problems and shifted the culture
Chief People and Strategy Officer
Anat Hassner
Uniting
- Exploring the significance of registered training organisations in fostering workforce development and professional growth opportunities
- Discussing strategies for building strong partnerships with RTOs to enhance employee engagement and motivation within the organisation
- Identifying how leveraging RTO relationships can contribute to improving employee retention rates and fostering a sense of loyalty and commitment among staff
- Examining methods for designing tailored training programs with RTOs to address skill gaps, promote continuous learning, and facilitate career advancement for employees
Laura Camish
General Manager for Quality Training and Partnerships
KinCare
Chair:
Luke Greive
Chief Executive Officer
Infini8care
- Conducting a detailed analysis of how the reforms affect provider finances
- Identifying potential challenges and opportunities
- Strategies for managing budgets, optimising technology resources, and ensuring financial sustainability
Daryl Sahli
Managing Director
Right at Home – Australia
- Assessing the ROI of technology investments in improving financial efficiency
- Implementing digital solutions to streamline financial processes and reduce administrative costs
Panellists:
Luke Grieve
Chief Executive Officer
Infin8 Care
Matthew Adderton
Chief Executive Officer
MWP Community Care
Mark Broadhead
Chief Financial Officer
Pathways Residences
James Whitelaw
Founder and Chairman
Trilogy Care
- Summary of implications and strategic adjustments for providers
- What will be the impact on existing business strategies?
- Potential risks and opportunities
David Sinclair
Partner
Stewart Brown
- Developing a strong EVP that focuses on setting your organisation apart from the rest
- Addressing challenges in aged care hiring and managing candidate expectations
- Developing and sustaining employee engagement to address issues related to burnout, stress and mental health among aged care workers
Tija Mace
Organisational Capability Lead
Feros Care
Melissa Duffey
General Manager of People Experience
Feros Care
- Unlocking the potential of SaaS technology to empower staff and leadership, cultivate wellness, resilience, and professional development
- Harnessing data-driven insights to identify opportunities for improvement and growth
Stephen Becsi
CEO
Apollo Care
Amaresh Devanesen
Executive Director
Y Careers
Jan Owen AM HON DLITT
Strategic Advisor
Y Careers
- Effective strategies for managing operational costs without compromising the quality of care
- Best practices in optimising resource allocation and budgeting
James Whitelaw
Founder and Chairman
Trilogy Care
- Why culture trumps strategy
- Accurate data now and in one place
- Who are you trying to please?
Mark Broadhead
Group Chief Financial Officer
Pathways Residences
- What are the strategic imperatives driving organisations to pursue acquisition and consolidation?
- Addressing the challenges and complexities involved in executing acquisition and consolidation strategies in the aged care sector, including regulatory compliance, workforce integration, and cultural harmonisation
- Strategies in mitigating risks to stakeholder relationships and organisational reputation
Tim Humphries
Chief Executive Officer
Homestyle Aged Care Services
Quality of care,
Compliance & Governance
Harnessing innovation and technology for aged care
Chair:
Dr Morgan Pankhurst
Research Fellow, Caring Futures Institute, Lecturer Clinical Rehabilitation and Health Sciences
Flinders University
- Strategies for maintaining compliance while adapting to regulatory changes
- Integrating technology for enhanced governance and compliance
Geraldine Lannon
CEO
Baptcare
- Identifying the most pressing issues and priorities in aged care policy to ensure the well-being and dignity of senior Australians
- Analysis of the challenges stemming from the lack of bipartisan support and its implications for policy development and implementation
- Exploring effective communication strategies and grassroots initiatives for mobilizing support and driving change
Tracey Burton
Chief Executive/Executive Director
Uniting NSW ACT
Uniting NSW.AC
- The role of boards and leadership in ensuring compliance and quality care
- Integrating financial governance practices that support sustainable quality care
- Ensuring ethical considerations are integrated into governance practices
Catherine Daley
Chief Executive Officer
Integrated living Australia
Chair:
George Margelis
Independent Chair at Aged Care Industry Information Technology Council
- Implementing a virtual workforce solution within existing operational systems to achieve high quality, safe and timely clinical care
- Delivering workforce efficiencies through virtual service delivery for remote locations
- Using advanced technologies such as IoT devices and AI analytics to facilitate in-depth, tailored care, minimising avoidable hospital admissions and improving patient experience and health outcomes
Paul Maher
Director of Finance
McLean Care
Stuart Pinchen
ICT Manager
McLean Care
- Utilising data to create a dashboard for increased visibility over the organisation and aged care KPIs
- Getting real-time insights to facilitate seamless collaboration, and ensure data security and compliance
Neha Jain
Head of Data & Analytics
Estia Health
- Challenges and constraints in the current ecosystem requiring an intervention
- Rapid incubation and trial of solution and approach to capture value
Ramesh Raghavan
Head of Digital Strategy, Innovation & Architecture
Uniting NSW.AC
Dr Rebecca Bilton
Director, Workforce Capacity and Capability
ARIIA Aged care Research and Industry Innovation Australia
- Enhancing quality outcomes via collaborative consumer engagement
- Empowering informed choice and facilitating supported decision making in aged care
Moderator:
Karen Harrison
National Manager Collaborative Care Redesign
Calvary
Panellists:
Samantha Edmonds
Director Policy and Systemic Advocacy
Persons Advocacy Network (OPAN)
Beverly Baker
President
National Older Women’s Network (NOWN)
Faye Spiteri OAM
Chief Executive Officer
Fronditha Care
Tanmay Bhola
Co-Founder and Chief Product Officer
ZiplineN
- Examining how AI and ML technologies are revolutionising personalised care delivery, leading to improved health outcomes and resource allocation optimisation
- Exploring practical implementations and successful applications of AI and ML in the aged care sector
- Facilitating dialogue and collaboration among stakeholders to drive innovation and adoption of AI and ML in personalised care
David Cox
Managing Director
Curtin Heritage Living
- Has the aged care industry reached a level of digital maturity that meets the needs of a contemporary high-quality and sustainable sector?
- Reviewing current achievements and future directions in integrating technology into Aged Care
Moderator:
George Margelis
Independent Chair
Aged Care Industry Information Technology Council
Panellists:
Lauren Williams
General Manager, Business Systems – HomeHealth
Australian Unity
Michelle Graham
Lead Consultant, Aged Care
Ideagen CompliSpace
Ramesh Raghavan
Head of Digital Strategy, Innovation & Architecture
Uniting NSW.AC
Aged Care Workforce
Chair:
Jen Rabino
Senior Conference Producer
Akolade
- Unpacking barriers to Aged Care employment
- Rethinking the criteria hierarchy of recruitment
- Training as the key to overcoming recruitment bottlenecks
Warwick Schmitz
Director
Skilled Care
- Using deep data interrogation and personas to define the problem statement and visualise the desired end state
- Adopting world class technology and developing innovative solutions to change the way we work
- Understanding broader impacts – how these solutions solved other problems and shifted the culture
Chief People and Strategy Officer
Anat Hassner
Uniting
- Exploring the significance of registered training organisations in fostering workforce development and professional growth opportunities
- Discussing strategies for building strong partnerships with RTOs to enhance employee engagement and motivation within the organisation
- Identifying how leveraging RTO relationships can contribute to improving employee retention rates and fostering a sense of loyalty and commitment among staff
- Examining methods for designing tailored training programs with RTOs to address skill gaps, promote continuous learning, and facilitate career advancement for employees
Laura Camish
General Manager for Quality Training and Partnerships
KinCare
- Developing a strong EVP that focuses on setting your organisation apart from the rest
- Addressing challenges in aged care hiring and managing candidate expectations
- Developing and sustaining employee engagement to address issues related to burnout, stress and mental health among aged care workers
Tija Mace
Organisational Capability Lead
Feros Care
Melissa Duffey
General Manager of People Experience
Feros Care
- Unlocking the potential of SaaS technology to empower staff and leadership, cultivate wellness, resilience, and professional development
- Harnessing data-driven insights to identify opportunities for improvement and growth
Stephen Becsi
CEO
Apollo Care
Amaresh Devanesen
Executive Director
Y Careers
Jan Owen AM HON DLITT
Strategic Advisor
Y Careers
Financial Sustainability
Chair:
Luke Greive
Chief Executive Officer
Infini8care
- Conducting a detailed analysis of how the reforms affect provider finances
- Identifying potential challenges and opportunities
- Strategies for managing budgets, optimising technology resources, and ensuring financial sustainability
Daryl Sahli
Managing Director
Right at Home – Australia
- Assessing the ROI of technology investments in improving financial efficiency
- Implementing digital solutions to streamline financial processes and reduce administrative costs
Panellists:
Luke Grieve
Chief Executive Officer
Infin8 Care
Matthew Adderton
Chief Executive Officer
MWP Community Care
Mark Broadhead
Chief Financial Officer
Pathways Residences
James Whitelaw
Founder and Chairman
Trilogy Care
- Summary of implications and strategic adjustments for providers
- What will be the impact on existing business strategies?
- Potential risks and opportunities
David Sinclair
Partner
Stewart Brown
- Effective strategies for managing operational costs without compromising the quality of care
- Best practices in optimising resource allocation and budgeting
James Whitelaw
Founder and Chairman
Trilogy Care
- Why culture trumps strategy
- Accurate data now and in one place
- Who are you trying to please?
Mark Broadhead
Group Chief Financial Officer
Pathways Residences
- What are the strategic imperatives driving organisations to pursue acquisition and consolidation?
- Addressing the challenges and complexities involved in executing acquisition and consolidation strategies in the aged care sector, including regulatory compliance, workforce integration, and cultural harmonisation
- Strategies in mitigating risks to stakeholder relationships and organisational reputation
Tim Humphries
Chief Executive Officer
Homestyle Aged Care Services
Quality of care,
Compliance & Governance
Chair:
Dr Morgan Pankhurst
Research Fellow, Caring Futures Institute, Lecturer Clinical Rehabilitation and Health Sciences
Flinders University
- Strategies for maintaining compliance while adapting to regulatory changes
- Integrating technology for enhanced governance and compliance
Geraldine Lannon
CEO
Baptcare
- Identifying the most pressing issues and priorities in aged care policy to ensure the well-being and dignity of senior Australians
- Analysis of the challenges stemming from the lack of bipartisan support and its implications for policy development and implementation
- Exploring effective communication strategies and grassroots initiatives for mobilizing support and driving change
Tracey Burton
Chief Executive/Executive Director
Uniting NSW ACT
Uniting NSW.AC
- The role of boards and leadership in ensuring compliance and quality care
- Integrating financial governance practices that support sustainable quality care
- Ensuring ethical considerations are integrated into governance practices
Catherine Daley
Chief Executive Officer
Integrated living Australia
Dr Rebecca Bilton
Director, Workforce Capacity and Capability
ARIIA Aged care Research and Industry Innovation Australia
- Enhancing quality outcomes via collaborative consumer engagement
- Empowering informed choice and facilitating supported decision making in aged care
Moderator:
Karen Harrison
National Manager Collaborative Care Redesign
Calvary
Panellists:
Samantha Edmonds
Director Policy and Systemic Advocacy
Persons Advocacy Network (OPAN)
Beverly Baker
President
National Older Women’s Network (NOWN)
Faye Spiteri OAM
Chief Executive Officer
Fronditha Care
Harnessing innovation and technology for aged care
Chair:
George Margelis
Independent Chair at Aged Care Industry Information Technology Council
- Implementing a virtual workforce solution within existing operational systems to achieve high quality, safe and timely clinical care
- Delivering workforce efficiencies through virtual service delivery for remote locations
- Using advanced technologies such as IoT devices and AI analytics to facilitate in-depth, tailored care, minimising avoidable hospital admissions and improving patient experience and health outcomes
Paul Maher
Director of Finance
McLean Care
Stuart Pinchen
ICT Manager
McLean Care
- Utilising data to create a dashboard for increased visibility over the organisation and aged care KPIs
- Getting real-time insights to facilitate seamless collaboration, and ensure data security and compliance
Neha Jain
Head of Data & Analytics
Estia Health
- Challenges and constraints in the current ecosystem requiring an intervention
- Rapid incubation and trial of solution and approach to capture value
Ramesh Raghavan
Head of Digital Strategy, Innovation & Architecture
Uniting NSW.AC
Tanmay Bhola
Co-Founder and Chief Product Officer
ZiplineN
- Examining how AI and ML technologies are revolutionising personalised care delivery, leading to improved health outcomes and resource allocation optimisation
- Exploring practical implementations and successful applications of AI and ML in the aged care sector
- Facilitating dialogue and collaboration among stakeholders to drive innovation and adoption of AI and ML in personalised care
David Cox
Managing Director
Curtin Heritage Living
- Has the aged care industry reached a level of digital maturity that meets the needs of a contemporary high-quality and sustainable sector?
- Reviewing current achievements and future directions in integrating technology into Aged Care
Moderator:
George Margelis
Independent Chair
Aged Care Industry Information Technology Council
Panellists:
Lauren Williams
General Manager, Business Systems – HomeHealth
Australian Unity
Michelle Graham
Lead Consultant, Aged Care
Ideagen CompliSpace
Ramesh Raghavan
Head of Digital Strategy, Innovation & Architecture
Uniting NSW.AC
Unlock the power of knowledge and collaboration! Dive into a dynamic 30-minute roundtable session led by experts, where you have the freedom to choose the topic that resonates with you the most. Join us and elevate your insights through interactive discussions!
1.Harnessing technology for the mental wellness
of the aged care workforce
Moderator:
Tom Aune
Founder and Director
Suremploy
2.Data management and AI in aged care
Moderator:
Ramesh Raghavan
Head of Digital Strategy,
Innovation & Architecture
Uniting NSW.AC
3.Innovative approaches to workforce challenges in Aged Care sector
Moderator:
Tom Aune
Senior Executive Officer
Vasey RSL Care
4.Datasecurity and data privacy
Lauren Williams
IT Team Lead – Cloud & Systems, Information Communication Technology
Baptcare
5.Driving a culture of quality and safety in aged care
Lauren Williams
General Manager, Business Systems – Home Health
Australian Unity
6.Maximising growth and success in Home Care
Moderator:
Lexie Dennis
General Manager
Hazel Home Care
- Understanding clinical governance in regulating the use of chemical restraints in residential aged care settings
- Fostering collaboration and communication between GPs and aged care providers in managing residents’ care needs effectively
- The importance of ongoing training and education for healthcare professionals, including GPs and aged care staff, on the appropriate use of chemical restraints
Dr Simon Grof
Chief Executive Officer
Jewish Care
Consultant Geriatrician
Eastern Health
- 3 – Hour Cruise on Stunning Sydney Harbour
- Canapes on arrival followed by 3-course Dinner menu
- 3 – Hour Beverage package
- 26 June 2024
- 6:15 PM
- King St Wharf berth 2
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Alison Cameron
Head of Regulation and Compliance
Hammond Care
- Highlighting the regulatory reforms impacting the aged care industry, their goals and implications
- Collaborative approaches between regulatory authorities, aged care providers, and stakeholders to drive continuous improvement
Janet Anderson
Commissioner
Aged Care Quality and Safety Commission
Fay Flevaras
First Assistant Secretary, Digital Transformation and Delivery Division
Department of Health and Aged Care
- Key considerations to ensure successful partnership
Moderator:
Brad Kearns
Head of Strategic Workforce Planning & Talent Acquisition
Uniting NSW.ACT
Panellists:
Sarah Morris
Project Manager – Operations
Blue Cross
Laura Westhorpe
General Manager
HomeMade
Warwick Schmitz
Director
Skilled Care
Lisa Orcher
Chief Operating Officer
National Aboriginal Torres Strait Islander Ageing and Aged Care Council
Aged Care Workforce
Financial Sustainability
Quality of care,
Compliance & Governance
Harnessing innovation and technology for aged care
Chair:
Tom Aune
Founder and Director
Suremploy
- Improving the care experiences and outcomes for older people – lessons for large scale change
- Importance of local leadership, change capability and capacity and the value of strong executive sponsorship
- Utilising validated clinical redesign tools and co-design methodology
- Empowering resident and staff to co-design local solutions aligned to a principle based model of care
Karen Harrison
National Manager Collaborative Care Redesign
Calvary
- Implementing smart rostering solutions to ensure that the right staff are assigned to the right patients at the right times, without compromising on the quality of care delivered
Sarah Morris
Project Manager – Operations
Blue Cross
Chair:
- Compliance strategies that balance regulatory requirements with financial sustainability
- Exploring how governance and financial management impact on quality care outcomes and what it means for providers
Luke Grieve
Chief Executive Officer
Infin8 Care
Explores the financial methods, approach and scenarios used in a complex age care provider to ensure fact based decision making, business planning, contingency management and reporting
Craig Wildermuth
Group Chief Financial Officer and Group Executive of Business, Finance and Strategy
UnitingCare Queensland
Chair:
Dr Morgan Pankhurst
Research Fellow, Caring Futures Institute, Lecturer Clinical Rehabilitation and Health Sciences
Flinders University
- Discussing specific challenges and opportunities related to governance from aged care providers
- Creating transparency in decision-making processes to build trust and credibility
- Implementing digital dashboards for real-time monitoring and analysis
- Investing in training and development to keep board members informed about best practices in governance reporting
Laura Camish
General Manager for Quality Training and Partnerships
KinCare
Alison Cameron
Head of Regulation and Compliance
Hammond Care
- Discussion on holistic care models that incorporate emotional, spiritual, and psychosocial aspects, focusing on the overall well-being of patients
- Innovative community-based programs and support networks that enhance the quality of life for both patients and their families
Camilla Rowland
Chief Executive Offiicer
Palliative Care Australia
Chair:
Michelle Graham
Lead Consultant, Aged Care
Ideagen CompliSpace
- Centralising and controlling rostering and suppliers to optimise processes, improve supplier relationships, mitigate risks, and achieve your strategic objectives
- Automated scheduling assisting to reduce human error and ensure optimal staffing levels in just a few clicks
- Staffing analytics: Providing comprehensive insights into rostering trends, supplier capabilities, and staffing requirements for enhanced visibility
Nikki Grech
Executive General Manager
Staff Central
Tania Stewart
Head of Growth
Staff Central
- Implementing privacy policy and ensuring compliance with the privacy regulations
- Revolutionising your data capability into a system that is secure, functional, and creates both reporting and transactional capabilities
Toby Kell
IT Team Lead – Cloud & Systems, Information Communication Technology
Baptcare
Michelle Graham
Lead Consultant, Aged Care
Ideagen CompliSpace
Moderator:
Servet Brennan
Manager of Assessment Services
Australian Community Workers Association
Panellists:
Erin Beigy
Manager of Assessment Services
Australian Community Workers Association
Aeyasha Mohammed
Senior Assessor, Skilled Migration Services Team
Australian Nursing and Midwifery Accreditation Council
Natalie Walsh
A/g Assistant Director, Business, Industry and Regional Outreach VIC/TAS Immigration Outreach and Engagement Branch
Department of Home Affairs Midwifery Accreditation Council
- Aged care labour agreements explore the special program for aged care providers, facilitating the recruitment of skilled global talent to meet sector-specific needs.
- Company specific labour agreements offer customised agreements tailored to the unique requirements of different businesses and occupations, ensuring the right fit for your workforce needs.
- Cost saving and benefits highlight the advantages of utilising labour agreements, including reduced hiring expenses and improved workforce efficiency.
- Facilitating employer-employee collaboration drives successful and long-term workforce solutions, enabling organisations to efficiently access and integrate global talent
Krunal Nayak
Chief Marketing Officer
The Jobs N Visa ANZ
- Developing and driving a top-down/bottom-up structure and approach
- Influencing board and executive awareness and engagement
- Assigning and driving risk management accountability throughout the organisation
- Data-driven risk management and reporting
- Establishment of key risk indicators to drive alignment with the Boards appetite for risk and to support decision making and strategic success
Grant Davis
Chief Risk Officer
RSL LifeCare
Brad Kearns
Head of Strategic Workforce Planning & Talent Acquisition
Uniting NSW.ACT
Liane Fletcher
Dementia Advocate
Marie Norman
Manager
National Relationship
- Technogym’s role in enhancing aged care through digital solutions and equipment Engaging and innovative ways to support wellness in aged care facilities
Matt Frost
National Digital and Customer and Success Manager
Technogym
- Enhancing safety while protecting patient privacy within aged care facilities
- How to increase accountability with objective video evidence and AI
- Develop efficient emergency response and incident management
Matthew Godward
Regional Manager
Verkada
- Having targeted recruitment campaigns on social media and digital platforms
- Encouraging participation in tech-based continuous education programs
- Allowing Gen Z employees to contribute ideas and lead tech-driven initiatives Emphasizing the benefits of a tech-savvy Gen Z workforce in the aged care sector
Rebecca Pacey
Chief People & Transformation Officer
Infinite Aged Care
Aged Care Workforce
Financial Sustainability
Chair:
Tom Aune
Founder and Director
Suremploy
- Improving the care experiences and outcomes for older people – lessons for large scale change
- Importance of local leadership, change capability and capacity and the value of strong executive sponsorship
- Utilising validated clinical redesign tools and co-design methodology
- Empowering resident and staff to co-design local solutions aligned to a principle based model of care
Karen Harrison
National Manager Collaborative Care Redesign
Calvary
- Implementing smart rostering solutions to ensure that the right staff are assigned to the right patients at the right times, without compromising on the quality of care delivered
Sarah Morris
Project Manager – Operations
Blue Cross
Chair:
- Compliance strategies that balance regulatory requirements with financial sustainability
- Exploring how governance and financial management impact on quality care outcomes and what it means for providers
Luke Grieve
Chief Executive Officer
Infin8 Care
Craig Wildermuth
Group Chief Financial Officer and Group Executive of Business, Finance and Strategy
UnitingCare Queensland
Moderator:
Servet Brennan
Manager of Assessment Services
Australian Community Workers Association
Panellists:
Erin Beigy
Manager of Assessment Services
Australian Community Workers Association
Aeyasha Mohammed
Senior Assessor, Skilled Migration Services Team
Australian Nursing and Midwifery Accreditation Council
Natalie Walsh
A/g Assistant Director, Business, Industry and Regional Outreach VIC/TAS Immigration Outreach and Engagement Branch
Department of Home Affairs Midwifery Accreditation Council
- Aged care labour agreements explore the special program for aged care providers, facilitating the recruitment of skilled global talent to meet sector-specific needs.
- Company specific labour agreements offer customised agreements tailored to the unique requirements of different businesses and occupations, ensuring the right fit for your workforce needs.
- Cost saving and benefits highlight the advantages of utilising labour agreements, including reduced hiring expenses and improved workforce efficiency.
- Facilitating employer-employee collaboration drives successful and long-term workforce solutions, enabling organisations to efficiently access and integrate global talent
Krunal Nayak
Chief Marketing Officer
The Jobs N Visa ANZ
- Developing and driving a top-down/bottom-up structure and approach
- Influencing board and executive awareness and engagement
- Assigning and driving risk management accountability throughout the organisation
- Data-driven risk management and reporting
- Establishment of key risk indicators to drive alignment with the Boards appetite for risk and to support decision making and strategic success
Grant Davis
Chief Risk Officer
RSL LifeCare
Brad Kearns
Head of Strategic Workforce Planning & Talent Acquisition
Uniting NSW.ACT
Quality of care,
Compliance & Governance
Harnessing innovation and technology for aged care
Chair:
Dr Morgan Pankhurst
Research Fellow, Caring Futures Institute, Lecturer Clinical Rehabilitation and Health Sciences
Flinders University
- Discussing specific challenges and opportunities related to governance from aged care providers
- Creating transparency in decision-making processes to build trust and credibility
- Implementing digital dashboards for real-time monitoring and analysis
- Investing in training and development to keep board members informed about best practices in governance reporting
Laura Camish
General Manager for Quality Training and Partnerships
KinCare
Alison Cameron
Head of Regulation and Compliance
Hammond Care
- Discussion on holistic care models that incorporate emotional, spiritual, and psychosocial aspects, focusing on the overall well-being of patients
- Innovative community-based programs and support networks that enhance the quality of life for both patients and their families
Camilla Rowland
Chief Executive Offiicer
Palliative Care Australia
Chair:
Michelle Graham
Lead Consultant, Aged Care
Ideagen CompliSpace
- Centralising and controlling rostering and suppliers to optimise processes, improve supplier relationships, mitigate risks, and achieve your strategic objectives
- Automated scheduling assisting to reduce human error and ensure optimal staffing levels in just a few clicks
- Staffing analytics: Providing comprehensive insights into rostering trends, supplier capabilities, and staffing requirements for enhanced visibility
Nikki Grech
Executive General Manager
Staff Central
Tania Stewart
Head of Growth
Staff Central
- Implementing privacy policy and ensuring compliance with the privacy regulations
- Revolutionising your data capability into a system that is secure, functional, and creates both reporting and transactional capabilities
Toby Kell
IT Team Lead – Cloud & Systems, Information Communication Technology
Baptcare
Michelle Graham
Lead Consultant, Aged Care
Ideagen CompliSpace
Outlining strategies for delivering great care for people with dementia
Liane Fletcher
Dementia Advocate
Marie Norman
Manager
National Relationship
- Technogym’s role in enhancing aged care through digital solutions and equipment Engaging and innovative ways to support wellness in aged care facilities
Matt Frost
National Digital and Customer and Success Manager
Technogym
Matthew Godward
Regional Manager
Verkada
- Having targeted recruitment campaigns on social media and digital platforms
- Encouraging participation in tech-based continuous education programs
- Allowing Gen Z employees to contribute ideas and lead tech-driven initiatives Emphasizing the benefits of a tech-savvy Gen Z workforce in the aged care sector
Rebecca Pacey
Chief People & Transformation Officer
Infinite Aged Care
Aged Care Workforce
Chair:
Tom Aune
Founder and Director
Suremploy
- Improving the care experiences and outcomes for older people – lessons for large scale change
- Importance of local leadership, change capability and capacity and the value of strong executive sponsorship
- Utilising validated clinical redesign tools and co-design methodology
- Empowering resident and staff to co-design local solutions aligned to a principle based model of care
Karen Harrison
National Manager Collaborative Care Redesign
Calvary
- Implementing smart rostering solutions to ensure that the right staff are assigned to the right patients at the right times, without compromising on the quality of care delivered
Sarah Morris
Project Manager – Operations
Blue Cross
Moderator:
Servet Brennan
Manager of Assessment Services
Australian Community Workers Association
Panellists:
Erin Beigy
Manager of Assessment Services
Australian Community Workers Association
Aeyasha Mohammed
Senior Assessor, Skilled Migration Services Team
Australian Nursing and Midwifery Accreditation Council
Natalie Walsh
A/g Assistant Director, Business, Industry and Regional Outreach VIC/TAS Immigration Outreach and Engagement Branch
Department of Home Affairs Midwifery Accreditation Council
- Aged care labour agreements explore the special program for aged care providers, facilitating the recruitment of skilled global talent to meet sector-specific needs.
- Company specific labour agreements offer customised agreements tailored to the unique requirements of different businesses and occupations, ensuring the right fit for your workforce needs.
- Cost saving and benefits highlight the advantages of utilising labour agreements, including reduced hiring expenses and improved workforce efficiency.
- Facilitating employer-employee collaboration drives successful and long-term workforce solutions, enabling organisations to efficiently access and integrate global talent
Krunal Nayak
Chief Marketing Officer
The Jobs N Visa ANZ
Financial Sustainability
Chair:
- Compliance strategies that balance regulatory requirements with financial sustainability
- Exploring how governance and financial management impact on quality care outcomes and what it means for providers
Luke Grieve
Chief Executive Officer
Infin8 Care
Craig Wildermuth
Group Chief Financial Officer and Group Executive of Business, Finance and Strategy
UnitingCare Queensland
- Developing and driving a top-down/bottom-up structure and approach
- Influencing board and executive awareness and engagement
- Assigning and driving risk management accountability throughout the organisation
- Data-driven risk management and reporting
- Establishment of key risk indicators to drive alignment with the Boards appetite for risk and to support decision making and strategic success
Grant Davis
Chief Risk Officer
RSL LifeCare
Brad Kearns
Head of Strategic Workforce Planning & Talent Acquisition
Uniting NSW.ACT
Quality of care,
Compliance & Governance
Chair:
Dr Morgan Pankhurst
Research Fellow, Caring Futures Institute, Lecturer Clinical Rehabilitation and Health Sciences
Flinders University
- Discussing specific challenges and opportunities related to governance from aged care providers
- Creating transparency in decision-making processes to build trust and credibility
- Implementing digital dashboards for real-time monitoring and analysis
- Investing in training and development to keep board members informed about best practices in governance reporting
Laura Camish
General Manager for Quality Training and Partnerships
KinCare
Alison Cameron
Head of Regulation and Compliance
Hammond Care
- Discussion on holistic care models that incorporate emotional, spiritual, and psychosocial aspects, focusing on the overall well-being of patients
- Innovative community-based programs and support networks that enhance the quality of life for both patients and their families
Camilla Rowland
Chief Executive Offiicer
Palliative Care Australia
Liane Fletcher
Dementia Advocate
Marie Norman
Manager
National Relationship
- Technogym’s role in enhancing aged care through digital solutions and equipment Engaging and innovative ways to support wellness in aged care facilities
Matt Frost
National Digital and Customer and Success Manager
Technogym
Harnessing innovation and technology for aged care
Chair:
Michelle Graham
Lead Consultant, Aged Care
Ideagen CompliSpace
- Centralising and controlling rostering and suppliers to optimise processes, improve supplier relationships, mitigate risks, and achieve your strategic objectives
- Automated scheduling assisting to reduce human error and ensure optimal staffing levels in just a few clicks
- Staffing analytics: Providing comprehensive insights into rostering trends, supplier capabilities, and staffing requirements for enhanced visibility
Nikki Grech
Executive General Manager
Staff Central
Tania Stewart
Head of Growth
Staff Central
- Implementing privacy policy and ensuring compliance with the privacy regulations
- Revolutionising your data capability into a system that is secure, functional, and creates both reporting and transactional capabilities
Toby Kell
IT Team Lead – Cloud & Systems, Information Communication Technology
Baptcare
Michelle Graham
Lead Consultant, Aged Care
Ideagen CompliSpace
Matthew Godward
Regional Manager
Verkada
- Having targeted recruitment campaigns on social media and digital platforms
- Encouraging participation in tech-based continuous education programs
- Allowing Gen Z employees to contribute ideas and lead tech-driven initiatives Emphasizing the benefits of a tech-savvy Gen Z workforce in the aged care sector
Rebecca Pacey
Chief People & Transformation Officer
Infinite Aged Care
- Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
- Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
- Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
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- The Flinders food enjoyment and satisfaction team (FEAST): Toolkit for Aged Care
- Supporting aged care organisations to improve their food service and meet accreditation standards outlined in the strengthened Aged-Care Quality Standards
- Ensuring delivery of an industry-relevant Toolkit that is easy to implement and meets existing and predicted future needs
Dr Morgan Pankhurst
Research Fellow, Caring Futures Institute, Lecturer Clinical Rehabilitation and Health Sciences
Flinders University
- Developing culturally inclusive policies and practices
- Training and capacity building for staff to enhance cultural competency
- Embracing diversity for positive ageing
Moderator:
Rebecca Pacey
Chief People & Transformation Officer
Infin8 Aged Care
Tamara Paton
Senior Executive Officer
Vasey RSL Care
Faye Spiteri OAM
Chief Executive Officer
Fronditha Care
- Promoting a positive organisational culture through prioritised leadership initiatives
- Fostering mentorship and succession planning in nurturing future leaders
Tamara Paton
Senior Executive Officer
Vasey RSL Care
Chris Goldsmind
Commander Cybercrime Operations
Australian Federal Police
No Bio
Anett Numa
International Cyber Policy Adviser
Ministry of Defense of Estonia (Taillin)
No Bio