2:00PM | Case Study: Delivering digital transformation in the real world

1:00PM | Networking Luncheon

11:30AM | Case Study: Developing and operationalising a successful digital strategy

12:00PM | Panel Discussion: Overcoming challenges experienced when embarking on a digital transformation

1:00PM | Networking Luncheon

5:40PM | Sponsored Networking Drinks

5:30PM | Closing Remarks from the Chair and end of Day 1

5:00PM | Case Study: Integrating Artificial Intelligence into aged care settings to improve the consumer experience

4:30PM | Managing increased compliance and reporting requirements as a component of aged care service delivery

4:00PM | Developing a strategic approach towards risk management that assists in improving service quality and reducing ‘near misses’