2:00PM | Case Study: Delivering digital transformation in the real world
1:00PM | Networking Luncheon
11:30AM | Case Study: Developing and operationalising a successful digital strategy
12:00PM | Panel Discussion: Overcoming challenges experienced when embarking on a digital transformation
1:00PM | Networking Luncheon
5:40PM | Sponsored Networking Drinks
5:30PM | Closing Remarks from the Chair and end of Day 1
![](https://agedcareweek.com.au/wp-content/uploads/2023/02/AGE28_FS-and-CX-Agenda-cards_33.png)
5:00PM | Case Study: Integrating Artificial Intelligence into aged care settings to improve the consumer experience
4:30PM | Managing increased compliance and reporting requirements as a component of aged care service delivery
![](https://agedcareweek.com.au/wp-content/uploads/2023/02/AGE28_FS-and-CX-Agenda-cards_17.png)
4:00PM | Developing a strategic approach towards risk management that assists in improving service quality and reducing ‘near misses’
![](https://agedcareweek.com.au/wp-content/uploads/2023/02/AGE28_FS-and-CX-Agenda-cards_16.png)