9:30AM | Panel Discussion: How to utilise your workforce when adapting to ongoing labour shortages
![](https://agedcareweek.com.au/wp-content/uploads/2023/02/AGE28_session4-copy-4.png)
12:30PM | Reserved Gold Sponsor Session
11:30AM | Panel discussion: Utilising AI, ML, and automation to support a digital transformation
2:00PM | Developing consumer engagement models to engage with older Australians and incorporate feedback
![](https://agedcareweek.com.au/wp-content/uploads/2023/02/AGE28_FS-and-CX-Agenda-cards_12.png)
10:00AM | Panel Discussion: Co-designing care management with older Australians and examining its role in residential and in-home care
![](https://agedcareweek.com.au/wp-content/uploads/2023/02/AGE28_FS-and-CX-Agenda-cards_9.png)
2:30PM | Panel Discussion: Creating a holistic and integrated corporate and clinical governance framework
![](https://agedcareweek.com.au/wp-content/uploads/2023/02/AGE28_FS-and-CX-Agenda-cards_28.png)
11:30AM | Panel Discussion: Innovating within aged care to drive improved outcomes and customer-centricity
![](https://agedcareweek.com.au/wp-content/uploads/2023/02/AGE28_FS-and-CX-Agenda-cards_26.png)
10:00AM | Panel Discussion: Assessing the aged care landscape and the path going forward
![](https://agedcareweek.com.au/wp-content/uploads/2023/02/AGE28_session-38.png)
11:30AM | Panel Discussion: Supporting your staff through workplace changes to improve aged care service outcomes
![](https://agedcareweek.com.au/wp-content/uploads/2023/02/AGE28_session4-copy-14.png)
10:00AM | Panel Discussion: Managing stress at the manager and executive level to maintain workforce relations
![](https://agedcareweek.com.au/wp-content/uploads/2023/02/AGE28_session4-copy-13.png)