9:00AM | Keynote: Developing innovative care models to deliver holistic and collaborative care approaches
1:00PM – 4:00PM | Workshop D: Embedding a culture of continuous improvement into aged care service delivery and governance
9:00AM – 12:00PM | Workshop C: Strengthening consumer collaboration and engagement to drive quality outcomes in aged care
2:00PM | Developing consumer engagement models to engage with older Australians and incorporate feedback