3:00PM | Case Study: Embracing individual-centric aged care through the Jimbelunga model of care

2:00PM | Developing consumer engagement models to engage with older Australians and incorporate feedback

12:30PM | Case Study: Adapting work designs to deliver integrated care to older Australians

3:00PM | Case Study: How Glenview Community Services utilised small house living to support older Australians living with dementia

2:30PM | Case Study: Daring to do dementia differently – Standing in our stories and doing dementia care well

1:00PM | Networking Luncheon

11:30AM | Panel Discussion: Innovating within aged care to drive improved outcomes and customer-centricity

12:00PM | Driving a culture of quality and safety in aged care

9:00AM | Opening Keynote: Rethinking what aged care can be through innovative service delivery and utilisation of technology