9:00AM | Keynote: Developing innovative care models to deliver holistic and collaborative care approaches

9:30AM | Panel Discussion: How to utilise your workforce when adapting to ongoing labour shortages

12:30PM | Reserved Gold Sponsor Session

4:00PM | Case Study: Driving customer-centricity and transforming processes through improved use of data and technology
3:00PM | Case Study: Embracing individual-centric aged care through the Jimbelunga model of care

2:00PM | Developing consumer engagement models to engage with older Australians and incorporate feedback

12:30PM | Case Study: Adapting work designs to deliver integrated care to older Australians

10:00AM | Panel Discussion: Co-designing care management with older Australians and examining its role in residential and in-home care

5:00PM | Case Study: Integrating Artificial Intelligence into aged care settings to improve the consumer experience
3:00PM | Case Study: How Glenview Community Services utilised small house living to support older Australians living with dementia
