12:30PM | Reserved Gold Sponsor Session

3:00PM | Case Study: Bridging the gap between technology and the humans it’s built to serve

2:30PM | Case Study: Upgrading your internal technology function when undergoing your digital transformation

2:00PM | Case Study: Modernising your data strategy

12:00PM | Case Study: Tech-enabled service delivery models that rely on automated machines – future or foundation?

12:30PM | Collaborating for Success: Hear How Claro Partners with Mobility a Workforce Marketplace to Elevate Care for All

3:00PM | Case Study: Evolving your organisation by mastering the three pillars of people, processes and technology

2:30PM | Case Study: Achieving a fully integrated IT system that handles all stages of the operational process

2:00PM | Case Study: Delivering digital transformation in the real world

12:00PM | Panel Discussion: Overcoming challenges experienced when embarking on a digital transformation